need help asap

[Alisa_1]

my laptop is an ASUS e402ma model, i was using it and it was all fine and dandy till it decided to sleep and not turn on, i tried rebooting it with the 5 second hold on the on button and then it completely shut down, it does not turn on nor does it show a light when i plug in my charger, i am in desperate need of help right now please please help me, i have tried to do the take out the battery thing but i cant seem to pry anything open at all, LIKE THE KEY BOARD IS IMPOSSIBLE TO GET UNDER THE HAIR LINE OF A CRACK, so i dont even think it is possible to get it out, PLEASE i am begging anyone at all please help me, i have an ITEC assignment due next tuesday and i didnt back up anything

 

[Darkbreeze]

Is the light on the charging cable on when it's plugged in, or the light on the side of the laptop where the charging cable plugs in?

 

[Alisa_1]

nothing is working, no light is on, and i have now managed to pry open the bottom of the laptop, to find no battery at all ... or from where i am looking i cant see a battery

 

[Darkbreeze]

If you have no light on either the power charging cable where the transformer box is on the cable (Usually small square box about halfway down the length of the charging cable, or on the unit itself, I'd suggest you may need to replace the charging cable as even with a dead battery the cable itself should be lit. If it's not, then the unit can't power up OR charge the battery.

 

[Alisa_1]

No the charger is fine the light on that is fine, i mean the little light on the side of the laptopthat indicates that it is receiving power or its already full battery doesnt show

 

[ffg7]

can still have a broken wire between that adapter & the power connector that goes into the laptop. do you have or know anybody with a voltmeter or multi-meter to see if that connector has power in it?

 

[Alisa_1]

No note that i know of, but even then the charger was plugged it when the laptop died, it was charging perfectly

 

[ffg7]

can you take out the main battery from bottom back of laptop?

 

[Alisa_1]

I tried yesterday but there are wires and as i am not train nor have a clue what i was doing didn't want to ruin it because of the wire

 

[ffg7]

you are trying to take out the cmos battery not the main battery which makes a laptop a laptop not a desktop. all laptops have 2 batteries, cmos battery & main battery whereas desktops have 1 battery for the cmos as the desktop uses external power from a wall receptacle.

 

[Alisa_1]

Ohhh okay ill try again this afternoon and get back you on that thanks

 

[ffg7]

what country are you in for it to be afternoon as it is evening here in Ontario, Canada?

 

[Alisa_1]

Oh damn wow, im in australia so it would be australian standard time

 

[ffg7]

8:58pm eastern standard time here

 

[Alisa_1]

Okie dokie if its too late where you are i can wait thank you so much

 

[ffg7]

post anyhow just in case somebody else can help you as besides sleeping, I have to go to a customer's place 9am est so possibly back by about noon or there about. what computer are you using to post here?

 

[Alisa_1]

Alright thanks

 

[ffg7]

no problem. what are you using to post here?

 

[Alisa_1]

Currently my note 5, but also on my PC or other laptop

 

[ffg7]

hopefully good for the pc as long as uses sata drives to pull your info off the sick laptop hd if can't get laptop to work.

 

[Knowmansoul]

Check the cable of the power supply. I cut through a cable with an rolling office chair, the hard caster cut it. Also, I have two power supplies cut by lazy-boy chair foot rests. It may look okay, but, by running your hand the length of the cable you may find a nick, it may be shorting out. If thats the issue, its an easy buy on ebay, or you may be able to splice the cut temporarily.