Question Need help diagnosing dump files!

Jun 17, 2019
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Hello people, first time posting here. I am not very experienced in viewing dump files, but I have been having an absolutely mind numbing issue when I attempt to play a game called squad, which has always worked in the past for me with the few and far between issues that crop up. Essentially I cannot load into a game without the game either crashing or restarting my computer all together leaving a dumb file related to IRQL_NOT_LESS_OR_EQUAL (a).

I have installed WinDbg in an attempt to figure out what is going on at the core of all this. It appears to me I may have a faulting driver but I can't seem to pin point a way to solve this.

Now, my computer had been crashing constantly and I took it to a micro center and it was diagnosed that my computer had bad RAM. The RAM was replaced and I still am having BSOD issues with similar if not the same stop codes as before, but maybe less frequently. I had also replaced my system drive from HDD to SSD and replaced the PSU with a 750W EVGA gold.

Specs are as follows...
i5 7600k no overclock
GTX1070 overclocked (tested with and without overclock same issues)
Gigabyte Z270X-ultra gaming updated to most recent bios.
1TB samsung 860 evo, 500gb 860 evo, 500gb 850 evo.
16GB RAM GSkill Ripjaw @ 3200MHz

I hope someone can help me with this issue as this is my favorite game and can't play it anymore. =(


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  • Bugcheck Analysis *
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***

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffff9e0985d69571, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8045822a960, address which referenced memory

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.Sec
Value: 1

Key : Analysis.Elapsed.Sec
Value: 2

Key : Analysis.Memory.CommitPeak.Mb
Value: 58


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING: 18362.1.amd64fre.19h1_release.190318-1202

SYSTEM_MANUFACTURER: Gigabyte Technology Co., Ltd.

SYSTEM_PRODUCT_NAME: Z270X-Ultra Gaming

SYSTEM_SKU: Default string

SYSTEM_VERSION: Default string

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: F9d

BIOS_DATE: 03/09/2018

BASEBOARD_MANUFACTURER: Gigabyte Technology Co., Ltd.

BASEBOARD_PRODUCT: Z270X-Ultra Gaming-CF

BASEBOARD_VERSION: x.x

DUMP_TYPE: 1

BUGCHECK_P1: ffff9e0985d69571

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff8045822a960

READ_ADDRESS: ffff9e0985d69571 Nonpaged pool

CURRENT_IRQL: 2

FAULTING_IP:
nt!MiInsertPrivateVad+f0
fffff8045822a960 0fb64a21 movzx ecx,byte ptr [rdx+21h]

CPU_COUNT: 4

CPU_MHZ: ed0

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: 9

CPU_MICROCODE: 6,9e,9,0 (F,M,S,R) SIG: 8E'00000000 (cache) 8E'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: AV

PROCESS_NAME: SquadGame.exe

ANALYSIS_SESSION_HOST: DESKTOP-0RK8OMO

ANALYSIS_SESSION_TIME: 06-17-2019 21:06:58.0969

ANALYSIS_VERSION: 10.0.18869.1002 amd64fre

TRAP_FRAME: ffff858bd8a9f3a0 -- (.trap 0xffff858bd8a9f3a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000024d35900 rbx=0000000000000000 rcx=00000007fffffff0
rdx=ffff9e0985d69550 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8045822a960 rsp=ffff858bd8a9f530 rbp=ffff9e08872748d0
r8=0000000024d35930 r9=ffff9e0882aed6f0 r10=00000000024d8000
r11=ffff858bd8a9f458 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
nt!MiInsertPrivateVad+0xf0:
fffff804
5822a960 0fb64a21 movzx ecx,byte ptr [rdx+21h] ds:ffff9e0985d69571=??
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff804583ce569 to fffff804583bc8a0

STACK_TEXT:
ffff858b
d8a9f258 fffff804583ce569 : 000000000000000a ffff9e0985d69571 0000000000000002 0000000000000000 : nt!KeBugCheckEx
ffff858b
d8a9f260 fffff804583ca8a5 : 0000000000000000 0000000000000000 ffff9e0882aed8c8 0000000000000000 : nt!KiBugCheckDispatch+0x69
ffff858b
d8a9f3a0 fffff8045822a960 : 0000000024d35a2f ffff9e0883a319c0 ffff9e08872748d0 fffff8045822c557 : nt!KiPageFault+0x465
ffff858b
d8a9f530 fffff804587d9991 : 0000000000000004 ffff858bd8a9f601 ffff9e08872748d0 0000000000100000 : nt!MiInsertPrivateVad+0xf0
ffff858b
d8a9f580 fffff80458855146 : ffff858bd8a9f878 0000000000000000 ffffc68500000004 0000000000000001 : nt!MiReserveUserMemory+0x301
ffff858b
d8a9f660 fffff8045884dc26 : ffff898100000000 ffff9e0800000000 0000000000000000 0000000000000000 : nt!MiAllocateVirtualMemory+0x316
ffff858b
d8a9f7f0 fffff804583cdf95 : ffffffffffffffff ffff9e0884270080 0000000000000000 000000806f05f858 : nt!NtAllocateVirtualMemory+0x196
ffff858b
d8a9f990 00007ffb66b3c364 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x25
00000080
6f05f838 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : 0x00007ffb66b3c364


THREAD_SHA1_HASH_MOD_FUNC: 399376e7c932212bbc2a93a540aa56fe38fda633

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 8ef959e2cad19ce6dd5d3abf749fa5c6db70aa9c

THREAD_SHA1_HASH_MOD: cb5f414824c2521bcc505eaa03e92fa10922dad8

FOLLOWUP_IP:
nt!MiInsertPrivateVad+f0
fffff804`5822a960 0fb64a21 movzx ecx,byte ptr [rdx+21h]

FAULT_INSTR_CODE: 214ab60f

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: nt!MiInsertPrivateVad+f0

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP: 0

IMAGE_VERSION: 10.0.18362.175

STACK_COMMAND: .thread ; .cxr ; kb

IMAGE_NAME: memory_corruption

BUCKET_ID_FUNC_OFFSET: f0

FAILURE_BUCKET_ID: AV_nt!MiInsertPrivateVad

BUCKET_ID: AV_nt!MiInsertPrivateVad

PRIMARY_PROBLEM_CLASS: AV_nt!MiInsertPrivateVad

TARGET_TIME: 2019-06-17T23:07:14.000Z

OSBUILD: 18362

OSSERVICEPACK: 175

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 784

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: unknown_date

BUILDDATESTAMP_STR: 190318-1202

BUILDLAB_STR: 19h1_release

BUILDOSVER_STR: 10.0.18362.1.amd64fre.19h1_release.190318-1202

ANALYSIS_SESSION_ELAPSED_TIME: ac5

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:av_nt!miinsertprivatevad

FAILURE_ID_HASH: {da48ffc5-47ee-aa5d-360b-f52250670e95}

Followup: MachineOwner
 

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