So basically I have an Alienware X51 R2 and I factory reset it and then installed windows 10 with a weird windows installing program (I can't remember the name but if I saw it again I would probably remember it) I think it was a common windows installer, there were options for windows7, w8, and w10. But I'm pretty sure it deleted everything this computer has to do with alienware like the default programs, it even made it so when I factory restore it again is only gives me this version of windows 10 it doesnt give me an option to go back to my original windows 8.1 which is what I want, I just want this computer to go back to factory state.
Sorry about the sloppiness hopefully u guys understand and might have some answers
Sorry about the sloppiness hopefully u guys understand and might have some answers