Hello everybody, sorry to skip my presentation but I switched my account to another username.
Day 0: Spilled a glass of water near the laptop, half of it got over the keyboard. The pc continued working a few seconds, until it turned off.
We plugged the cord, (couldn't remove battery due to screws) and left it open face down 90º open so all the liquids would evaporate / leak off. Waited 2 hours.
Tried to turn it on, no cooling sound, no video signal, only "power on" led turned on, when pressing power again to shut it down, cooler started working and inmediately pc goes off again.
We took it running to the local service center, they told me they would open it up and let it dry overnight.
Three days later, upon no further notice, called them, they said they will contact me next week.
2 weeks later, they said tartar was present on the board, so they would need to make a quimical "bath"(dunk) to get rid of it, and see if the pc works, apparenty without it there were not signs of life at all.
Here, me and my wife think that if tartar is really a thing and appeared, probably it's because they left the pc unattended for many days.
Last call, they said pc was apparently working, but it's impossible to tell since it doesn't give video signal. This make me furious, since how it's possible they can't tell if it's working or not, they say external monitors don't work, also internal display is not working, and they "even tried" other pc's screens with no success, to the point they don't know if the display is not working due to board failure, or due to incompatibility with such displays.
What do you think? I think I need to recover it asap, then try to fix it myself or take it another place. It's a litte of water, not acid. My worst fear, is that by now, they have stolen the original pc components, or made some permanent damage in order to charge me for unnecessary work.
Day 0: Spilled a glass of water near the laptop, half of it got over the keyboard. The pc continued working a few seconds, until it turned off.
We plugged the cord, (couldn't remove battery due to screws) and left it open face down 90º open so all the liquids would evaporate / leak off. Waited 2 hours.
Tried to turn it on, no cooling sound, no video signal, only "power on" led turned on, when pressing power again to shut it down, cooler started working and inmediately pc goes off again.
We took it running to the local service center, they told me they would open it up and let it dry overnight.
Three days later, upon no further notice, called them, they said they will contact me next week.
2 weeks later, they said tartar was present on the board, so they would need to make a quimical "bath"(dunk) to get rid of it, and see if the pc works, apparenty without it there were not signs of life at all.
Here, me and my wife think that if tartar is really a thing and appeared, probably it's because they left the pc unattended for many days.
Last call, they said pc was apparently working, but it's impossible to tell since it doesn't give video signal. This make me furious, since how it's possible they can't tell if it's working or not, they say external monitors don't work, also internal display is not working, and they "even tried" other pc's screens with no success, to the point they don't know if the display is not working due to board failure, or due to incompatibility with such displays.
What do you think? I think I need to recover it asap, then try to fix it myself or take it another place. It's a litte of water, not acid. My worst fear, is that by now, they have stolen the original pc components, or made some permanent damage in order to charge me for unnecessary work.