sorry for bad english and grammar bare with me pls ive treid everything and researched alot and im still un able to fix this issue so i come to this forums for hope
bought a cyberpower pc from best buy 1 year ago and one day i was playing a game and it crashed and when i turn it back on the screen was green and had a windows error
i tookt he pc to best buy and they were not of any help basicaly said it was my graphics cards was bad and said gl in your life with no help
i recently bought a new graphics card and stil having the same problem only thing the new graphics card fixed was the screen being green , i can now access by bios now atleast
i thought all i needed to do was restore windows with the microsoft windows 10 usb tool but for some reason its not working he usb is fine its brand new just bought it
i turn on the computer the cyber power screen shows and ether it goes to black screen or the windows error screen , and the windows error screen will not let me do anything with the f1-f8 or enter does nothing
if anyone here could please help me solve this issue you would be a godsent i dont know were else to look for help theres no computer repair stores near me cept for the best buy that basicaly said its just the grapchis card and said gl
here is a video of me trying to start the pc up normally and then trying to use the usb with the microsoft 10 installation media tool
( PLS MUTE THE SOUND ON THE VIDEO) sry i dont know hwo to turn off sound when recording alot of background noise sry pls mute
View: https://www.youtube.com/watch?v=wNULiSL0eLA&ab_channel=EssilBloom
my pc / pc spec are
CyberPowerPC - Gaming Desktop - AMD Ryzen 3 2300X - 8GB Memory - AMD Radeon RX 570 - 1TB HDD + 240GB SSD - Black
Operating System Architecture Info 64-bit
System Memory (RAM)
Info
8 gigabytes
Type of Memory (RAM)
Info
DDR4 SDRAM
System Memory RAM Speed
Info
2666 megahertz
System Memory RAM Expandable To
Info
32 gigabytes
Processor Brand
AMD
Processor Speed (Base)
Info
3.5 gigahertz
Processor Model
Info
AMD 2nd Generation Ryzen 3
bought a cyberpower pc from best buy 1 year ago and one day i was playing a game and it crashed and when i turn it back on the screen was green and had a windows error
i tookt he pc to best buy and they were not of any help basicaly said it was my graphics cards was bad and said gl in your life with no help
i recently bought a new graphics card and stil having the same problem only thing the new graphics card fixed was the screen being green , i can now access by bios now atleast
i thought all i needed to do was restore windows with the microsoft windows 10 usb tool but for some reason its not working he usb is fine its brand new just bought it
i turn on the computer the cyber power screen shows and ether it goes to black screen or the windows error screen , and the windows error screen will not let me do anything with the f1-f8 or enter does nothing
if anyone here could please help me solve this issue you would be a godsent i dont know were else to look for help theres no computer repair stores near me cept for the best buy that basicaly said its just the grapchis card and said gl
here is a video of me trying to start the pc up normally and then trying to use the usb with the microsoft 10 installation media tool
( PLS MUTE THE SOUND ON THE VIDEO) sry i dont know hwo to turn off sound when recording alot of background noise sry pls mute
my pc / pc spec are
CyberPowerPC - Gaming Desktop - AMD Ryzen 3 2300X - 8GB Memory - AMD Radeon RX 570 - 1TB HDD + 240GB SSD - Black
Operating System Architecture Info 64-bit
System Memory (RAM)
Info
8 gigabytes
Type of Memory (RAM)
Info
DDR4 SDRAM
System Memory RAM Speed
Info
2666 megahertz
System Memory RAM Expandable To
Info
32 gigabytes
Processor Brand
AMD
Processor Speed (Base)
Info
3.5 gigahertz
Processor Model
Info
AMD 2nd Generation Ryzen 3