- Dec 5, 2018
- 2
- 0
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NEED HELP! my PC 10 restart loop? Hardware issue i think!!
Windows 10x 64
CPU i7 8700K (bought in Dec 2017)
MB: Asus ROG Z370E (bought in Dec 2017)
Graphic card: Asus ROG GTX1080TI (bought in Dec 2017)
RAM: corsair 3000 8GBx 2== 16GB (bought in Dec 2017)
SSD (M.2 2280): Samsung PM 981 512GB (bought in Jun 2018)
PS: Corsair RM 750 (bought in Dec 2017)
CPU FAN: Noctua NH-D15 (bought in Dec 2017)
CPU, MB, shows temperature are normally
Issue:
im not heavy PC user, just sometimes youtube, and play CSGO, DOTA2, and WOW, since i build this PC, nothing happen before, but until yesterday when i downloading movies use software, suddenly monitor turn into black screen for 4-5 sec, then system "slowly" restart, why i said "slowly"... because normally when i press reset button, it will restart quickly, but this time it run bit slowly bit, looks like system is analyst something, but failed.that's why have to restart....
i thought its was virus issue, then i format SSD (system inside there), make sure its empty,. then re-install new windows 10, i thought everything fine already, i start normally to install driver for GTX1080, and other drivers, however.... its happens again, only 2--5 mins, monitor black screen few sec again, auto-restart system ..... im was thinking.... shit....no software(windows) issue anymore....
then i was thinking maybe RAM got issue? MB? or need to update BIOS? CPU(OMG) ?Power supply ? SSD?
first of all. i took one slot of 8GB RAM out, then same issue happen again (monitor black screen few sec again, auto-restart system).... maybe not RAM issue i think...
then,i downloaded latest version of ASUS ROG Z370E BIOS file into USB Pen drive, then i restart, "F2" enter into MB setting area, i was shocked its inside there even still same issue happen again (monitor black screen few sec again, auto-restart system).....basically for what i know, inside of MB setting interface (not even enter windows, it should not be SSD issue, because we even did not use SSD yet.. not RAM issue anymore... CPU issue? i dont think so ,,,.,, intel/amd always says normally very very hard that CPU got issue, im also never use overlock function..... hence i quit the plan to update BIOS, because im afraid during the updating auto-restart again....it will bring bigger trouble for MB...
i checked online, says maybe can track event logs inside windows, so i opened it, found out critical item ,total 2-3, full sentence i forgot, but it mentioned key words about something like " low power"....i dont know its related why PC restart or not ? i do not know its also meant my Corsair RM 750 key person who made PC all like this ? i am not sure....
i need someone who really expert in hardware of PC guide and help on this critical matter? i spent lots of my $$$$$ for this PC, i cannot sleep well .... sorrowful my this best "friend".....
thank you in advanced
Windows 10x 64
CPU i7 8700K (bought in Dec 2017)
MB: Asus ROG Z370E (bought in Dec 2017)
Graphic card: Asus ROG GTX1080TI (bought in Dec 2017)
RAM: corsair 3000 8GBx 2== 16GB (bought in Dec 2017)
SSD (M.2 2280): Samsung PM 981 512GB (bought in Jun 2018)
PS: Corsair RM 750 (bought in Dec 2017)
CPU FAN: Noctua NH-D15 (bought in Dec 2017)
CPU, MB, shows temperature are normally
Issue:
im not heavy PC user, just sometimes youtube, and play CSGO, DOTA2, and WOW, since i build this PC, nothing happen before, but until yesterday when i downloading movies use software, suddenly monitor turn into black screen for 4-5 sec, then system "slowly" restart, why i said "slowly"... because normally when i press reset button, it will restart quickly, but this time it run bit slowly bit, looks like system is analyst something, but failed.that's why have to restart....
i thought its was virus issue, then i format SSD (system inside there), make sure its empty,. then re-install new windows 10, i thought everything fine already, i start normally to install driver for GTX1080, and other drivers, however.... its happens again, only 2--5 mins, monitor black screen few sec again, auto-restart system ..... im was thinking.... shit....no software(windows) issue anymore....
then i was thinking maybe RAM got issue? MB? or need to update BIOS? CPU(OMG) ?Power supply ? SSD?
first of all. i took one slot of 8GB RAM out, then same issue happen again (monitor black screen few sec again, auto-restart system).... maybe not RAM issue i think...
then,i downloaded latest version of ASUS ROG Z370E BIOS file into USB Pen drive, then i restart, "F2" enter into MB setting area, i was shocked its inside there even still same issue happen again (monitor black screen few sec again, auto-restart system).....basically for what i know, inside of MB setting interface (not even enter windows, it should not be SSD issue, because we even did not use SSD yet.. not RAM issue anymore... CPU issue? i dont think so ,,,.,, intel/amd always says normally very very hard that CPU got issue, im also never use overlock function..... hence i quit the plan to update BIOS, because im afraid during the updating auto-restart again....it will bring bigger trouble for MB...
i checked online, says maybe can track event logs inside windows, so i opened it, found out critical item ,total 2-3, full sentence i forgot, but it mentioned key words about something like " low power"....i dont know its related why PC restart or not ? i do not know its also meant my Corsair RM 750 key person who made PC all like this ? i am not sure....
i need someone who really expert in hardware of PC guide and help on this critical matter? i spent lots of my $$$$$ for this PC, i cannot sleep well .... sorrowful my this best "friend".....
thank you in advanced
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