Need help solving BSOD

Victor_Delta

Honorable
Apr 2, 2016
15
0
10,520
System specs: Win 7 Home Premium x64, AMD Phenom II X4 955, RAM KINGSTON 8GB(4x2) DDR3, Radeon HD 6870, ASUS M4A88TD-V EVO

Event viewer shows critical error: Event ID 41, The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

dmp file: http://www.filedropper.com/showdownload.php/040216-24897-01

My problem: yesterday I was playing a game(dwarf fortress) when my screen glitched - left side of the screen was on the right side of the monitor and vice a versa, restart fixed it. Today I tried to run another game(dota 2) and got the blue screen of death soon after loading in. Tried to google a fix, reinstalled video drivers(safe mode uninstall with Display Driver Uninstaller), it didn't help. I feel like this is beyond me as i've never had to deal with any critical errors, I need someone to guide me or at least tell me what the problem is. Thank you.
 

Victor_Delta

Honorable
Apr 2, 2016
15
0
10,520
Thank you for your sugestion scout_03, I ran the program and this is what it says:

Crash Dump Analysis
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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 2.4.2016 16:37:56 GMT your computer crashed
crash dump file: C:\Windows\Minidump\040216-24897-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x6F63)
Bugcheck code: 0x100000EA (0xFFFFFA8008CF78B0, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sat 2.4.2016 16:37:56 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x42043)
Bugcheck code: 0xEA (0xFFFFFA8008CF78B0, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. THREAD_STUCK_IN_DEVICE_DRIVER



On Sat 2.4.2016 14:47:02 GMT your computer crashed
crash dump file: C:\Windows\Minidump\040216-26488-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x6F63)
Bugcheck code: 0x100000EA (0xFFFFFA8008A9AB50, 0x0, 0x0, 0x0)
Error: THREAD_STUCK_IN_DEVICE_DRIVER_M
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a thread in a device driver is endlessly spinning.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.


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Conclusion
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3 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.

Now the thing is, I uninstalled my driver like I said in my first post, after I did that I tested and got another bsod. Im lost here.