Question NEED HELP URGENTLY

[HannahRed]

Hi I have a big problem, I have a dell XPS and I only receive a blade screen with EEPC corrupted and no way to do anything, please will someone guide me through the process of fixing this

 

[Deleted member 1560910]

I think reformatting is the bets way to go

 

[HannahRed]

What is this and how would I go about doing it?

 

[HannahRed]

I think reformatting is the bets way to go

Any help is appreciated

 

[hang-the-9]

Would I loose my data through this?

Yes wiping the system and re-installing Windows will wipe the drive. That is why you need to have backups of files and anything else you want to save if there are issues. Worrying about files after an issue happens is too late.

You may be able to boot off a Linux Live disk and copy your files to an external drive first, then use the Windows setup media to re-install things on the system.

There is a bunch of info out there on that error https://forums.tomshardware.com/threads/eepc-has-been-corrupted-please-help.3510750/

https://community.mcafee.com/t5/Encryption-ePO-Managed/EEPC-has-been-corrupted-yet-again/td-p/391310

 

[howtobeironic]

This EE (McAfee Endpoint Encryption) thing is supposed to be a really intricate business encryption system, and it's most likely to be installed by a business technician who also has access to your recovery data/tokens to perform an emergency boot and decrypt the data. There are very indescribed instructions that explains how to do the process, but the one person most likely to solve this is the IT of your company if you have one. Or if you have the PC by yourself,did you use any security programs (like McAfee tools)? Because the emergency tool codes (which you need to run these tools) are given to IT techs only.