How can I configure my TP-LINK Archer AX73 router to connect with the internet on my spectrum provided Arris tg1682 ?
Spectrum box was provided and is a combination modem & router box. (one box) It does not include a port that is labeled as WAN. It has 4 ethernet ports, numbered. The TP-Link Ax73 router is what I purchased separately. I've followed all of the advice on the tplink faq pages and have failed. The lights on the new router are showing up for power, 2.4g wifi, 5g wifi. The internet light is not coming on.
I tested by creating a loop, plugging the ethernet from the wan on new router into a lan on new router and then the same lights plus the internet light came on (orange). So the ethernet cable is working and the router is ok. Someone suggested that I disable my internal router within the arris modem/router combo box. I've found directions on how to do this and maybe that will work, but I am afraid I will mess something up. I've done all the power cycles. Still, the interface or management of the new router is stating that I have no internet connection and that it is due to the WAN connection not being detected.
Spectrum box was provided and is a combination modem & router box. (one box) It does not include a port that is labeled as WAN. It has 4 ethernet ports, numbered. The TP-Link Ax73 router is what I purchased separately. I've followed all of the advice on the tplink faq pages and have failed. The lights on the new router are showing up for power, 2.4g wifi, 5g wifi. The internet light is not coming on.
I tested by creating a loop, plugging the ethernet from the wan on new router into a lan on new router and then the same lights plus the internet light came on (orange). So the ethernet cable is working and the router is ok. Someone suggested that I disable my internal router within the arris modem/router combo box. I've found directions on how to do this and maybe that will work, but I am afraid I will mess something up. I've done all the power cycles. Still, the interface or management of the new router is stating that I have no internet connection and that it is due to the WAN connection not being detected.