My Alienware Aurora R4 is seven years old now and it's time to replace it for the new, 4k era. While I am not a hardcore gamer, I want a Windows 7 PC that can comfortably run most of the new games that will come out next year and have 4k graphics. Although I used to build my own computers, I'd rather get an off the shelf one now, perhaps made by CyberPower or another such company. Even Dell if any of their ready made PCs are a good match. The key here is technical support. I've owned numerous Dell PCs over the years and found their tech support to be excellent. I don't want to be stuck in the middle of the night trying to get help from a company that doesn't provide adequate tech support. This is my reason for hesitating with companies like CyberPower and iBuyPower, I simply don't know what kind of support they have. If people here have experience with them, please let me know. My budget, obviously, is not unlimited. I spent some $6k on this Alienware and would like to spend a good deal less on the next one.