[SOLVED] Need help with Blue Screen of Death

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Apr 3, 2021
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Hello,

Recently I've been experiencing recurring Blue Screens of Death with my laptop computer which is less than 2 years old. I get Blue Screened at any time - using the computer, starting up the computer, while the computer is sitting idle, or even shutting down the computer. I thought I had a previous state to restore the computer to, but after looking I found I did not have one before the problems began. I've had various error codes on the Blue Screen, which are:

"System Service Exception"
"Critical Process Died" (get this a lot)
"Kernel Data inpage error"
"Bad System Config Info"
"0xc000021a"
"Unexpected Store Exception"
"Memory Management"
"Process1 Initialization Failed"

I've tried several things to fix the problem, which haven't resulted in a solution. What I've done so far:
Updated Drivers
Resetting BIOS
Windows Memory Diagnostic - No errors found
CHKDSK on C & D drives - No errors found
Full Virus Scan - No viruses found
SFScan - Results said errors had been found and repaired, but no effect on continual Blue Screen.
Did a Windows 10 reset (keeping files)

Since doing all that, if anything the blue screen crashes are getting more numerous, to the point I feel lucky being able to post this. At this point I am expecting the computer to spontaneously burst into flames.

Please advise on what would I should do to solve the issue - or recommend your favorite brand of Marshmellows to roast over flaming hardware. Thank you for your time.


Here's some information about my computer (not sure what's needed, let me know if more information required):

PC Make and Model - MSI GL63 8RC
Processor - Intel Core i5 8300H @ 2.30GHz
Motherboard - Micro-Star International Co. Ltd. MS-16P6 (U3E1)
Memory / RAM - 8.00GB Single-Channel Unknown @ 1330MHz (19-19-19-43)
Graphics Card / GPU - Intel UHD Graphics 630/NVIDIA GeForce GTX 1050
Hard Drive - 931GB Seagate ST1000LM049-2GH172 (SATA (SSD))
Optical Drive - No optical disk drives
Operating System (OS) - Windows 10 Home 64-bit
Monitor - Generic PnP Monitor (1920x1080@60Hz)
 

Lutfij

Titan
Moderator
Welcome to the forums, newcomer!

What version of Windows 10 are you on at the time of writing? We're on version 20H2, waiting for the new version to come around. Did you manually update the drivers, after cross referencing them with the drivers found off of MSI's support site or did you use a third party app to verify the integrity of your drivers?

BIOS version for your laptop?
 

Colif

Win 10 Master
Moderator
"System Service Exception"
"Critical Process Died" (get this a lot)
"Kernel Data inpage error"
"Bad System Config Info"
"0xc000021a"
"Unexpected Store Exception"
"Memory Management"
"Process1 Initialization Failed"
one common feature of these BSOD is they could be caused by the ssd.
try running Seatools SSD GUI and run tests using it - https://www.seagate.com/au/en/support/downloads/seatools/

critical process died is a windows error, many BSOD can be blamed on drivers but Critical Process died is specifically windows files. I could guess it is boot files based on other errors you have.
"0xc000021a" is a boot error.
"Bad System Config Info" makes me think there is something wrong with drive win 10 is on.
"Kernel Data inpage error" refers to page file, page file is on ssd.

I would clean install win 10 instead of resetting and keeping info.

Windows memory test isn't best
Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors.
Memtest is created as a bootable USB so that you don’t need windows to run it
 
Apr 3, 2021
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Hello,

Thanks for the responses. I had been on an older version of Windows, but updated to 20H2 maybe a week ago (hasn't helped). Drivers I updated through the Device Manager, not sure if that's not enough. Bios version is American Megatrends Inc. E16P6IMS.109.

I'm about to be away from my computer for awhile, but I'll try running Seatools and Memtest 86 when I'm back and hopefully have something to report later. If that doesn't turn anything up then a clean install may be in the cards (or perhaps it should be anyway).
 

OrlyP

Proper
Aug 20, 2020
179
30
140
5
In one of my older PC, an i5-4570 + H81M-E, I get the stop code 0xc000021a BSOD upon boot-up after installing KB5000842.

A way around it was to disable Driver Signature Enforcement in Boot-up Options but this is just temporary until the next reboot and it's a feature I didn't want to disable permanently.

I had to recover the system volume from a backup I made that morning. So now, my PC is sorta ok.... just don't install KB5000842 in the meantime.
 
Apr 3, 2021
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I've installed and run Seatools for Windows (Seatools SSD GUI didn't recognize my disk drive). I've run all of the tests it offers except for the "Fix All Long" (I keep getting blue screens midway through that test), and updating the firmware (I'm assuming this is one I should run at some point too). None of those tests found any errors.

I've run Memtest 86 on one of the Ram sticks (took awhile). No errors found.

I'm going to try to get a complete scan on Seatools Fix All Long (and then use it to update the firmware?). Then get Memtest86 to scan the other sticks of Ram. I suspect this will take a while, though so far nothing has turned up any errors. If no errors are found by the end of the tests then I guess the next step is a clean install of Windows. And if that doesn't fix it... uh...

Anyway. I'll get started on all of that and report results. Thanks so far for the advice.
 

Colif

Win 10 Master
Moderator
Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

  1. Open Windows File Explorer
  2. Navigate to C:\Windows\Minidump
  3. Copy the mini-dump files out onto your Desktop
  4. Do not use Winzip, use the built in facility in Windows
  5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
  6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
  7. Then post a link here to the zip file, so we can take a look for you . . .
 
Apr 3, 2021
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Was about to bring up minidumps, actually. I've had it creating backups of minidumps for awhile. Attached is a zip of the dumps for the past few days (just the ones I could get it to create - often on the blue screen the progress stays at 0% no matter how long I wait and I have to manually restart it, resulting in no dump). As I mentioned in the original post, it'll crash in all manner of usage, but the most common crash in these dumps is on startup.

Here's a link to the dumps in google drive:
https://drive.google.com/file/d/1-OtwCCon2SVvSgfKFGFMsayf4evQumEP/view?usp=sharing

No firmware update available, so unfortunately SeaTools has turned up nothing. 2 Ram sticks scanned with Memtest86 and no errors found. 2 more to go. Hopefully have that done tomorrow, I'll report, check in, and then I guess do a clean install of Windows.
 

gardenman

Admirable
Moderator
Hi, I ran 8 of the most recent dump files through the debugger and got the following information: https://jsfiddle.net/6awbzsdy/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:040421-42875-01.dmp (Apr 4 2021 - 17:11:09)
Bugcheck:CRITICAL_PROCESS_DIED (EF)
Probably caused by:memory_corruption (Process: csrss.exe)
Uptime:0 Day(s), 0 Hour(s), 03 Min(s), and 17 Sec(s)

File information:040421-42703-01.dmp (Apr 4 2021 - 03:13:18)
Bugcheck:CRITICAL_PROCESS_DIED (EF)
Probably caused by:memory_corruption (Process: csrss.exe)
Uptime:0 Day(s), 0 Hour(s), 03 Min(s), and 46 Sec(s)

File information:040421-39437-01.dmp (Apr 4 2021 - 03:09:04)
Bugcheck:CRITICAL_PROCESS_DIED (EF)
Probably caused by:memory_corruption (Process: csrss.exe)
Uptime:0 Day(s), 0 Hour(s), 23 Min(s), and 57 Sec(s)

File information:040321-40578-01.dmp (Apr 3 2021 - 04:56:58)
Bugcheck:CRITICAL_PROCESS_DIED (EF)
Probably caused by:memory_corruption (Process: csrss.exe)
Uptime:0 Day(s), 0 Hour(s), 02 Min(s), and 54 Sec(s)

File information:040321-36859-01.dmp (Apr 3 2021 - 20:46:39)
Bugcheck:CRITICAL_PROCESS_DIED (EF)
Probably caused by:memory_corruption (Process: svchost.exe)
Uptime:0 Day(s), 0 Hour(s), 01 Min(s), and 59 Sec(s)

File information:040321-36640-01.dmp (Apr 3 2021 - 20:34:21)
Bugcheck:CRITICAL_PROCESS_DIED (EF)
Probably caused by:memory_corruption (Process: csrss.exe)
Uptime:0 Day(s), 0 Hour(s), 04 Min(s), and 19 Sec(s)

File information:040321-35625-01.dmp (Apr 3 2021 - 08:56:25)
Bugcheck:CRITICAL_PROCESS_DIED (EF)
Probably caused by:memory_corruption (Process: csrss.exe)
Uptime:0 Day(s), 1 Hour(s), 32 Min(s), and 20 Sec(s)

File information:040321-35593-01.dmp (Apr 3 2021 - 09:11:28)
Bugcheck:CRITICAL_PROCESS_DIED (EF)
Probably caused by:memory_corruption (Process: csrss.exe)
Uptime:0 Day(s), 0 Hour(s), 12 Min(s), and 22 Sec(s)
Possible Motherboard page: https://www.msi.com/Laptop/support/GL63-8RC
You have the latest BIOS already installed.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 10 Master
Moderator
"Critical Process Died" (get this a lot)
looks at 8 in a row... understatement

Critical process died is a windows BSOD - I said this already - most BSOD are caused by drivers, this one is caused by windows crashing. There are a number of files windows cannot work without. csrss.exe is one of those, its the client server your user runs in. Windows cannot work without it and crashes. Other caused by Service Host, just to be different.

You are win 10 2004, Win 10 2104 is due in a few days time. Not sure its worth clean installing so soon to another version update
right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:

Repair-WindowsImage -Online -RestoreHealth
and press enter


SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC

this is too old, MSI need to update it, 11 years is too much
Jun 04 2010winio64.sysMSI Dragon Gaming Center driver
I would take it off if you don't use dragon centre
 
Apr 3, 2021
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Yeah, lot of Critical Processes dying, though that's the one that tends to freeze the blue screen the least and produce the most minidumps. "Kernel Data inpage error" and "Unexpected Store Exception" often just freeze the blue screen and don't produce anything.

Memtest86 came up with nothing and fully running all the Seatools tests didn't find anything either. The SFC scans I do no longer are able to find any errors (ran one as recent as yesterday). I tried running the Restore Health command in the command prompt just now and it said " 'Repair-WindowsImage' is not recognized as an internal or external command,
operable program or batch file." Do I need to run an SFCScan directly before running that command?

I've got everything backed up, so I don't mind running a clean install at this point. Would that be safe to do next?
 

Colif

Win 10 Master
Moderator
Kernel Data inpage error" and "Unexpected Store Exception"
Those 2 errors + how Seatools reacts to hdd + not getting any dumps for those crashes makes me wonder about that ssd.


I tried running the Restore Health command in the command prompt just now and it said " 'Repair-WindowsImage' is not recognized as an internal or external command,
operable program or batch file."
no, that command doesn't work in command prompt, its a powershell command (I did say that above)
this is its CMD (Admin) version -
DISM /Online /Cleanup-Image /RestoreHealth

maybe try running this on ssd as well - crystaldiskinfo - https://crystalmark.info/en/software/crystaldiskinfo/
 
Apr 3, 2021
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Misread your comment, so used to seeing CMD prompts when working with this. Here's the results from running it on Powershell

Path :
Online : True
ImageHealthState : Healthy
RestartNeeded : False


And here's the results from CrystalDiskInfo

----------------------------------------------------------------------------
CrystalDiskInfo 8.12.0 (C) 2008-2021 hiyohiyo
Crystal Dew World: https://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 10 [10.0 Build 19042] (x64)
Date : 2021/04/06 15:02:38

-- Controller Map ----------------------------------------------------------
+ Intel(R) 300 Series Chipset Family SATA AHCI Controller [ATA]
- ST1000LM049-2GH172
- Microsoft Storage Spaces Controller [SCSI]

-- Disk List ---------------------------------------------------------------
(01) ST1000LM049-2GH172 : 1000.2 GB [0/0/5, pd1]

----------------------------------------------------------------------------
(01) ST1000LM049-2GH172
----------------------------------------------------------------------------
Model : ST1000LM049-2GH172
Firmware : SDM1
Serial Number : WGS22VEZ
Disk Size : 1000.2 GB (8.4/137.4/1000.2/----)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 1953525168
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ACS-3
Minor Version : ACS-3 Revision 3b
Transfer Mode : SATA/300 | SATA/600
Power On Hours : 9699 hours
Power On Count : 1142 count
Temperature : 45 C (113 F)
Health Status : Good
Features : S.M.A.R.T., APM, NCQ, TRIM
APM Level : 8080h [ON]
AAM Level : ----
Drive Letter : C: D:

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 _83 _62 __6 00000C349558 Read Error Rate
03 _99 _99 __0 000000000000 Spin-Up Time
04 _95 _95 _20 000000001540 Start/Stop Count
05 100 100 _36 000000000000 Reallocated Sectors Count
07 _85 _60 _45 00001313FCF9 Seek Error Rate
09 _89 _89 __0 C28D000025E3 Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C _99 _99 _20 000000000476 Power Cycle Count
B8 100 100 _99 000000000000 End-to-End Error
BB 100 100 __0 000000000000 Reported Uncorrectable Errors
BC 100 __1 __0 003600360B25 Command Timeout
BD 100 100 __0 000000000000 High Fly Writes
BE _55 _43 _40 00002E15002D Airflow Temperature
BF 100 100 __0 000000000082 G-Sense Error Rate
C0 100 100 __0 00000000001E Power-off Retract Count
C1 _48 _48 __0 000000019CF8 Load/Unload Cycle Count
C2 _45 _57 __0 000D0000002D Temperature
C5 100 100 __0 000000000000 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 191 __0 000000000965 UltraDMA CRC Error Count
F0 100 253 __0 A52400002513 Head Flying Hours
F1 100 253 __0 0006BD58A3C4 Total Host Writes
F2 100 253 __0 000B28FADA69 Total Host Reads
FE 100 100 __0 000000000000 Free Fall Protection

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 5747 5332 3256 455A
020: 0000 0000 0000 5344 4D31 2020 2020 5354 3130 3030
030: 4C4D 3034 392D 3247 4831 3732 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0100
070: 0000 0000 0000 0000 0000 001F 8F0E 0004 006C 0040
080: 07F0 001F 746B 7D69 6163 7469 BC49 6163 407F 003E
090: 003E 8080 FFFE 0000 D0D0 0000 0000 0000 0000 0000
100: 6DB0 7470 0000 0000 0000 0008 6003 0000 5000 C500
110: BAEF 9372 0000 0000 0000 0000 0000 0000 0000 401E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 6DB0
130: 7470 6DB0 7470 2020 0002 0140 0100 5000 3C06 3C0A
140: 0000 003C 0000 0008 0000 0000 BDFF 0280 0000 0000
150: 0008 0000 0000 0027 1028 8000 4000 0100 AE00 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0001
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 3035 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000
220: 0000 0000 107F 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 F9A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 53 3E 58 95 34 0C 00 00 00 03 03
010: 00 63 63 00 00 00 00 00 00 00 04 32 00 5F 5F 40
020: 15 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 55 3C F9 FC 13 13 00 00 00 09 32
040: 00 59 59 E3 25 00 00 8D C2 1C 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 63 63 76 04 00 00 00
060: 00 00 B8 32 00 64 64 00 00 00 00 00 00 00 BB 32
070: 00 64 64 00 00 00 00 00 00 00 BC 32 00 64 01 25
080: 0B 36 00 36 00 00 BD 3A 00 64 64 00 00 00 00 00
090: 00 00 BE 22 00 37 2B 2D 00 15 2E 00 00 00 BF 32
0A0: 00 64 64 82 00 00 00 00 00 00 C0 32 00 64 64 1E
0B0: 00 00 00 00 00 01 C1 32 00 30 30 F8 9C 01 00 00
0C0: 00 00 C2 22 00 2D 39 2D 00 00 00 0D 00 00 C5 12
0D0: 00 64 64 00 00 00 00 00 00 00 C6 10 00 64 64 00
0E0: 00 00 00 00 00 00 C7 3E 00 C8 BF 65 09 00 00 00
0F0: 00 00 F0 00 00 64 FD 13 25 00 00 24 A5 14 F1 00
100: 00 64 FD C4 A3 58 BD 06 00 00 F2 00 00 64 FD 69
110: DA FA 28 0B 00 00 FE 32 00 64 64 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 71
170: 03 00 01 00 01 7B 02 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 01 01 01 01 01 01 01
190: 01 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00
1A0: 00 00 00 00 82 00 01 00 B3 71 1D 13 C2 1F 00 00
1B0: 00 00 00 00 01 00 22 15 C4 A3 58 BD 06 00 00 00
1C0: 69 DA FA 28 0B 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 DD 08 00 00 01 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 02
1F0: 00 00 00 00 00 00 00 00 00 00 03 18 00 00 00 3A

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 24 00 00 00 00 00 00 00 00
030: 00 00 07 2D 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B8 63 00 00 00 00 00 00 00 00 00 00 BB 00
070: 00 00 00 00 00 00 00 00 00 00 BC 00 00 00 00 00
080: 00 00 00 00 00 00 BD 00 00 00 00 00 00 00 00 00
090: 00 00 BE 28 00 00 00 00 00 00 00 00 00 00 BF 00
0A0: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00
0B0: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00
0C0: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C5 00
0D0: 00 00 00 00 00 00 00 00 00 00 C6 00 00 00 00 00
0E0: 00 00 00 00 00 00 C7 00 00 00 00 00 00 00 00 00
0F0: 00 00 F0 00 00 00 00 00 00 00 00 00 00 00 F1 00
100: 00 00 00 00 00 00 00 00 00 00 F2 00 00 00 00 00
110: 00 00 00 00 00 00 FE 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 92
 
Last edited by a moderator:
Apr 3, 2021
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Thanks for the link. Ran the full test, got a pass in everything.

--- IPDT64 - Revision: 4.1.5.37
--- IPDT64 - Start Time: 4/6/2021 7:29:05 PM

CPU1
Genuine Intel CPU Test
Module Version: 1.0.19.64b.W
Start Time: Tue Apr 6 19:29:06 2021
Test Result - PASS
Expected: GenuineIntel
Detected: GenuineIntel
End Time: Tue Apr 6 19:29:06 2021
Total Time: in seconds: 0
--------------------------------------------------------------------
CPU1
CPU Brand String Test
Module Version: 1.0.23.64b.W
Start Time: Tue Apr 6 19:29:06 2021
Test Result - PASS
Expected: Intel(R) Core(TM) @
Detected: Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz
Intel(R) Core(TM) processor detected..!!..
End Time: Tue Apr 6 19:29:06 2021
Total Time: in seconds: 0
--------------------------------------------------------------------
CPU1
Cache Test
Module Version: 1.0.18.64b.W
Start Time: Tue Apr 6 19:29:06 2021
Test Result - PASS

--- Reading Cache Size ---

  • Detected L1 Data Cache Size --> 32
  • Detected L1 Inst Cache Size --> 32
  • Detected L2 Cache Size --> 256
  • Detected L3 Cache Size --> 8192
Cache Size Test Passed!!!

End Time: Tue Apr 6 19:29:06 2021
Total Time: in seconds: 0
--------------------------------------------------------------------
CPU1
MMXSSE Test
Module Version: 1.0.25.64b.W
Start Time: Tue Apr 6 19:29:06 2021
Test Result - PASS

DetectUtils64 DLL Version - 1.1.3

--- Determining MMX - SSE capabilities ---
..MMX is supported on this CPU..
..SSE is supported on this CPU..
..SSE2 is supported on this CPU..
..SSE3 is supported on this CPU..
..SSSE3 is supported on this CPU..
..SSE4.1 is supported on this CPU..
..SSE4.2 is supported on this CPU..

MMX Test Result --- PASS
SSE Test Result --- PASS
SSE2 Test Result --- PASS
SSE3 Test Result --- PASS
SSSE3 Test Result --- PASS
SSE4.1 Test Result --- PASS
SSE4.2 Test Result --- PASS

End Time: Tue Apr 6 19:29:06 2021
Total Time: in seconds: 0
--------------------------------------------------------------------
CPU1
IMC Test
Module Version: 1.0.20.64b.W
Start Time: Tue Apr 6 19:29:07 2021
Test Result - PASS
--- Reading Memory Size ---
Detected Memory Size is --> 8.00GB
--- Subtest - Memory Size Test Passed!!! ---
--- Integrated Memory Controller Stress Test ---
Memory to be allocated = 1048576 bytes
Memory Allocated.
Test 1 Ones and Zeros Moving Inversions write operations - Passed
Test 1 Ones and Zeros Moving Inversions verification operations - Passed
Test 2 32Bits Sliding Ones write operations - Passed
Test 2 32Bits Sliding Ones verification operations - Passed
Test 3 32Bits Sliding Zero write operations - Passed
Test 3 32Bits Sliding Zero verification operations - Passed
Memory Deallocated.
--- Subtest - Memory Stress Test Passed!!! ---
Integrated Memory Controller Test Passed!!!
End Time: Tue Apr 6 19:29:07 2021
Total Time: in seconds: 0
--------------------------------------------------------------------
CPU1
Parallel_PrimeNum Test
Module Version: 1.0.0.10
Start Time: 4/6/2021 7:29:07 PM
Test Result - PASS

Module GraphicsW.exe Completed - Pass
Module Math_PrimeNum.exe Completed - Pass


GraphicsW Module Test
Module Version: 1.0.4.64b.W
Start Time: Tue Apr 6 19:29:08 2021
GraphicsW Module Test: PASS
End Time: Tue Apr 6 19:29:54 2021
Total Time: in seconds: 46


Prime Number Generation Test
Module Version: 1.0.23.64b.W
Start Time: Tue Apr 6 19:29:08 2021
DetectUtils64 DLL Version - 1.1.3
AVX is supported in your OS
Max AVX supported = AVX2
Test Result - PASS
Operation Per Second: 99816
Error: 0
--- Prime Number Generation Test Passed!!!---
End Time: Tue Apr 6 19:29:54 2021
Total Time: in seconds: 46

Parallel_PrimeNum
End Time: 4/6/2021 7:29:54 PM
--------------------------------------------------------------------
CPU1
Parallel_FP Test
Module Version: 1.0.0.10
Start Time: 4/6/2021 7:29:55 PM
Test Result - PASS

Module GraphicsW.exe Completed - Pass
Module AVX.exe Completed - Pass
Module Math_FP.exe Completed - Pass


GraphicsW Module Test
Module Version: 1.0.4.64b.W
Start Time: Tue Apr 6 19:29:55 2021
GraphicsW Module Test: PASS
End Time: Tue Apr 6 19:30:40 2021
Total Time: in seconds: 45


AVX Test
Module Version: 2.0.25.64b.W
Start Time: Tue Apr 6 19:29:55 2021
Test Result - PASS

DetectUtils64 DLL Version - 1.1.3

--- CPU Features Detection ---
..AVX is supported by this CPU..
..AVX2 is supported by this CPU..
..AVX512BW is NOT supported by this CPU..
..AVX512CD is NOT supported by this CPU..
..AVX512DQ is NOT supported by this CPU..
..AVX512ER is NOT supported by this CPU..
..AVX512F is NOT supported by this CPU..
..AVX512IFMA52 is NOT supported by this CPU..
..AVX512PF is NOT supported by this CPU..
..AVX512VBMI is NOT supported by this CPU..
..AVX512VL is NOT supported by this CPU..
..AES is supported by this CPU..
..PCLMULQDQ is supported by this CPU..

..AVX is supported by this Operating System..

Most Advanced AVX Feature Detected.. AVX2
AVX2 Test Result --- PASS
AES Test Result --- PASS
PCLMULQDQ Test Result --- PASS

End Time: Tue Apr 6 19:30:41 2021
Total Time: in seconds: 46


Floating Point Test
Module Version: 1.0.22.64b.W
Start Time: Tue Apr 6 19:29:55 2021
DetectUtils64 DLL Version - 1.1.3
AVX is supported in your OS
Max AVX supported = AVX2
FMA3 supported
Test Result - PASS
Million Floating Points per Second, MFLOPS: 0.325
Error: 0
--- Floating Point Test Passed!!!---
End Time: Tue Apr 6 19:30:40 2021
Total Time: in seconds: 45

Parallel_FP
End Time: 4/6/2021 7:30:41 PM
--------------------------------------------------------------------
CPU1
Parallel_Math Test
Module Version: 1.0.0.10
Start Time: 4/6/2021 7:30:41 PM
Test Result - PASS

Module GraphicsW.exe Completed - Pass
Module Math_PrimeNum.exe Completed - Pass
Module FMA3.exe Completed - Pass


GraphicsW Module Test
Module Version: 1.0.4.64b.W
Start Time: Tue Apr 6 19:30:42 2021
GraphicsW Module Test: PASS
End Time: Tue Apr 6 19:31:27 2021
Total Time: in seconds: 45


Prime Number Generation Test
Module Version: 1.0.23.64b.W
Start Time: Tue Apr 6 19:30:41 2021
DetectUtils64 DLL Version - 1.1.3
AVX is supported in your OS
Max AVX supported = AVX2
Test Result - PASS
Operation Per Second: 63996
Error: 0
--- Prime Number Generation Test Passed!!!---
End Time: Tue Apr 6 19:31:26 2021
Total Time: in seconds: 45


FMA3 Test
Module Version: 1.0.23.64b.W
Start Time: Tue Apr 6 19:30:41 2021
Test Result - PASS

DetectUtils64 DLL Version - 1.1.3

--- CPU Features Detection ---
..FMA3 is supported by this CPU..
..FMA3 is supported by this Operating System..

FMA3 Test Result --- PASS

End Time: Tue Apr 6 19:31:28 2021
Total Time: in seconds: 47

Parallel_Math
End Time: 4/6/2021 7:31:28 PM
--------------------------------------------------------------------
CPU1
Parallel_GPUStressW Test
Module Version: 1.0.0.10
Start Time: 4/6/2021 7:31:28 PM
Test Result - PASS

Module GPUStressW.exe Completed - Pass
Module AVX.exe Completed - Pass
Module FMA3.exe Completed - Pass


GPUStressW Module Test
Module Version: 1.0.15.64b.W
Start Time: Tue Apr 6 19:31:28 2021
GPUStressW Module Test: PASS
End Time: Tue Apr 6 19:31:58 2021
Total Time: in seconds: 30


AVX Test
Module Version: 2.0.25.64b.W
Start Time: Tue Apr 6 19:31:28 2021
Test Result - PASS

DetectUtils64 DLL Version - 1.1.3

--- CPU Features Detection ---
..AVX is supported by this CPU..
..AVX2 is supported by this CPU..
..AVX512BW is NOT supported by this CPU..
..AVX512CD is NOT supported by this CPU..
..AVX512DQ is NOT supported by this CPU..
..AVX512ER is NOT supported by this CPU..
..AVX512F is NOT supported by this CPU..
..AVX512IFMA52 is NOT supported by this CPU..
..AVX512PF is NOT supported by this CPU..
..AVX512VBMI is NOT supported by this CPU..
..AVX512VL is NOT supported by this CPU..
..AES is supported by this CPU..
..PCLMULQDQ is supported by this CPU..

..AVX is supported by this Operating System..

Most Advanced AVX Feature Detected.. AVX2
AVX2 Test Result --- PASS
AES Test Result --- PASS
PCLMULQDQ Test Result --- PASS

End Time: Tue Apr 6 19:32:00 2021
Total Time: in seconds: 32


FMA3 Test
Module Version: 1.0.23.64b.W
Start Time: Tue Apr 6 19:31:28 2021
Test Result - PASS

DetectUtils64 DLL Version - 1.1.3

--- CPU Features Detection ---
..FMA3 is supported by this CPU..
..FMA3 is supported by this Operating System..

FMA3 Test Result --- PASS

End Time: Tue Apr 6 19:31:59 2021
Total Time: in seconds: 31

Parallel_GPUStressW
End Time: 4/6/2021 7:32:01 PM
--------------------------------------------------------------------
CPU1
DGEMM Stress Test
Module Version: 1.0.11.64b.W
Start Time: Tue Apr 6 19:32:01 2021
Test Result - PASS

DetectUtils64 DLL Version - 1.1.3

--- CPU Features Detection ---
..AVX is supported by this Operating System..

Most Advanced AVX Feature Detected.. AVX2
DGEMM AVX2 Test Result --- PASS

End Time: Tue Apr 6 19:33:01 2021
Total Time: in seconds: 60
--------------------------------------------------------------------
CPU1
Frequency Check
Module Version: 1.0.3.64b.W
Start Time: Tue Apr 6 19:33:01 2021
Test Result - PASS
Processor Name: Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz
Expected Processor Frequency: 2.30
Measured Processor Frequency: 2.302855
End Time: Tue Apr 6 19:33:02 2021
Total Time: in seconds: 1
--------------------------------------------------------------------

System Information
------------------
Processor Name: Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz
Processor Information: Family 6 Model 9E Stepping A
Number of Physical Cores: 4
Number of Logical Cores: 8
Operating System: Microsoft Windows 10 Home 64-bit
Graphics Information: Intel(R) UHD Graphics 630
--------------------------------------------------------------------

--- IPDT64 - End Time: 4/6/2021 7:33:02 PM
--- IPDT64 - Result: Pass
--------------------------------------------------------------------


I appreciate all the diagnostic tools I'm being pointed towards. I'm as frustrated as everyone else it hasn't turned something up. I've never been so frustrated to so often see "Pass." At this point should I try the clean install?
 
Apr 3, 2021
12
1
15
0
Thanks, I'll try this tonight. Hopefully that'll solve the issues. I'll keep a look out and update if there are any problems.
 
Apr 3, 2021
12
1
15
0
Ran the clean install. No big problems or Blue Screen yet, though it's still early. Computer's running a little slow, though I suspect that's due to it downloading drivers and updating. One thing I have noticed is that my C: and D: drives seem to have been combined into one. I believe they were partitioned along the SSD and HDD. I'm not sure if having them combined into one drive is a good thing - I suspect not, but I don't know. Should I try to partition them again? Or leave them as it is?
 

Colif

Win 10 Master
Moderator
right click start
choose disk management
open next window so can see all details in top and bottom section
take a screenshot and show me what it looks like, upload to an image sharing website and show link here.
 

Colif

Win 10 Master
Moderator
C & D were just partitions on the same drive before. There is no negative effect to having it all as 1 partition. there is no benefit from having 2 on 1 drive, if you reinstall win 10 it would need to wipe both anyway. Normal reason you have more than one is to separate the contents but there is no real point if its all on the same drive.
On my last PC I had 2 partitions on my 2tb hdd, mainly as having all the space seemed like it should be split up. Current PC I didn't see the point as it just got messy on my last pc
If C & D had been 2 different drives, it would show as 2 like below


you could shrink C and make 2 now but its probably best to leave as is as now windows won't ever complain about not enough space.

If you want to save data for next time or just so you don't need to copy it all elsewhere, buy an ssd, use it as win 10 boot drive, and put everything like documents, music, pictures, movies onto the hdd. It is how I used to do it. Then if you reinstall win 10 you only lose what is on C drive, can still use the files on next install by linking the library folders to the hdd.

The Crystaldiskinfo report shows it was C & D drive on same drive.
 
Last edited:
Apr 3, 2021
12
1
15
0
Alright, I guess I'll leave as is then. One thing I wanted to ask, unrelated to the Blue Screen, since backing up my files all of them have been renamed with a time stamp from when they were backed up. This has caused some programs to have trouble running. Is there a simple or quick way to remove those time stamps from batches of files (it's on thousands) or would I have to rename them all individually?
 

Colif

Win 10 Master
Moderator
, since backing up my files all of them have been renamed with a time stamp from when they were backed up. This has caused some programs to have trouble running. Is there a simple or quick way to remove those time stamps from batches of files (it's on thousands) or would I have to rename them all individually?
I don't actually know the answer to that, I would suggest you start another question as someone else will know. They won't look in here :)
 
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