[SOLVED] Need help with BSOD

[mant25]

Hello guys,

I've been experiencing bsod with UNEXPECTED_STORE_EXCEPTION and was wondering if anyone could help me out solve the issue because it is driving me crazy..

I've updated all my drivers, ran sfc, checked my ssd health, ran RAM test, updated BIOS, windows etc. everything looks fine but the problem still persists..

I can post memory.dmp if necessary.

 

[Ralston18]

Update your post to include full system hardware and OS information.

Include PSU: make, model, wattage, age, condition (new, original, refurbished, used)?

Disk drive(s): make, model, capacity, how full?

 

[mant25]

Update your post to include full system hardware and OS information.

Include PSU: make, model, wattage, age, condition (new, original, refurbished, used)?

Disk drive(s): make, model, capacity, how full?

Thanks for the reply. I'm actually using a laptop MSI GS66 11UG.

OS: Microsoft Windows 10 Home 64-bit Ver.2009(OS build 19044.1620)
BIOS Version: E16V4IMS.116
BIOS Release Date: 2022/01/12
CPU: 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz
Memory: 32 GB @ 1600 MHz
Graphics: Intel(R) UHD Graphics, 1024 MB
Graphics: NVIDIA GeForce RTX 3070 Laptop GPU, 8192 MB
Disk: SSD, SAMSUNG MZVL22T0HBLB-00B00, 1907.73 GB (only using 29% of disk space as the device is brand new)

 

[Ralston18]

If you look in Reliability History and Event Viewer do you see any related error codes of any sort?

Clicking any given error will provide more details about what happened - an error code for example. Unfortunately the details may or may not prove immediately helpful.

Noted that the drivers were reinstalled. Was that done manually or via some third party tool/app?

If third party - try manual downloads direct from the applicable manufacturer's website. Reinstall and reconfigure.

 

[mant25]

If you look in Reliability History and Event Viewer do you see any related error codes of any sort?

Clicking any given error will provide more details about what happened - an error code for example. Unfortunately the details may or may not prove immediately helpful.

Noted that the drivers were reinstalled. Was that done manually or via some third party tool/app?

If third party - try manual downloads direct from the applicable manufacturer's website. Reinstall and reconfigure.

Regarding drivers I used DriverEasy and driver booster to install all the outdated drivers once I got the machine. I've also forgot to say that I've checked Event viewer and the only critical error when the bsod happens says the system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power (Event 41, kernel-power)

I also had a few critical errors in regards to my audio drivers but I fixed those but the BSOD still occured no matter what I do.

Here is my memory.dmp maybe this will also help a bit.

--------------------------------------------
UNEXPECTED_STORE_EXCEPTION (154)
The store component caught an unexpected exception.
Arguments:
Arg1: ffff8d8a4762f000, Pointer to the store context or data manager
Arg2: ffff8c8718db5d50, Exception information
Arg3: 0000000000000002, Reserved
Arg4: 0000000000000000, Reserved

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 1640

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 1636

Key : Analysis.Init.CPU.mSec
Value: 312

Key : Analysis.Init.Elapsed.mSec
Value: 2244

Key : Analysis.Memory.CommitPeak.Mb
Value: 87

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


FILE_IN_CAB: MEMORY.DMP

BUGCHECK_CODE: 154

BUGCHECK_P1: ffff8d8a4762f000

BUGCHECK_P2: ffff8c8718db5d50

BUGCHECK_P3: 2

BUGCHECK_P4: 0

EXCEPTION_RECORD: ffff8c8718db6cd8 -- (.exr 0xffff8c8718db6cd8)
ExceptionAddress: fffff805741317f0 (nt!RtlDecompressBufferXpressLz+0x0000000000000050)
ExceptionCode: c0000006 (In-page I/O error)
ExceptionFlags: 00000000
NumberParameters: 3
Parameter[0]: 0000000000000000
Parameter[1]: 0000023e89260000
Parameter[2]: 00000000c0000185
Inpage operation failed at 0000023e89260000, due to I/O error 00000000c0000185

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000023e89260000

CONTEXT: ffff8c8718db6510 -- (.cxr 0xffff8c8718db6510)
rax=fffff805741317a0 rbx=ffffe58172dcc000 rcx=ffffe58172dcc000
rdx=ffffe58172dcc000 rsi=0000000000000002 rdi=0000023e89260000
rip=fffff805741317f0 rsp=ffff8c8718db6f18 rbp=0000023e8926014b
r8=0000023e89260000 r9=00000000000001a1 r10=ffffe58172dccea0
r11=0000023e892601a1 r12=ffff8c8718db7188 r13=ffff8d8a4f0e1000
r14=ffffe58172dcd000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050246
nt!RtlDecompressBufferXpressLz+0x50:
fffff805741317f0 418b08 mov ecx,dword ptr [r8] ds:002b:0000023e89260000=????????
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME: MemCompression

ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.

EXCEPTION_CODE_STR: c0000006

EXCEPTION_PARAMETER3: 00000000c0000185

EXCEPTION_STR: 0xc0000006

STACK_TEXT:
ffff8c8718db6f18 fffff80574106660 : ffffe58172dcc000 ffffe58172dcc000 0000000000000002 0000023e89260000 : nt!RtlDecompressBufferXpressLz+0x50
ffff8c8718db6f30 fffff805741063a8 : 0000000000000000 0000000000000000 0000000000000000 00000000001712b9 : nt!RtlDecompressBufferEx+0x60
ffff8c8718db6f80 fffff80574106235 : 0000000000000004 fffff80574105d9e 0000000000000000 0000000000000001 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageCopy+0x150
ffff8c8718db7040 fffff80574105a6c : 0000000000000001 0000000000000000 ffff8d8a4762f000 ffff8d8a00001000 : nt!ST_STORE<SM_TRAITS>::StDmSinglePageTransfer+0xa5
ffff8c8718db7090 fffff8057410589c : fffff805ffffffff ffff8d8a4f0e1000 ffff8c8718db7170 ffff8d8a4de6bc30 : nt!ST_STORE<SM_TRAITS>::StDmpSinglePageRetrieve+0x180
ffff8c8718db7130 fffff805741056e9 : ffff8d8a4b605ba0 0000000000000000 ffff8d8a00000000 ffff819e00000000 : nt!ST_STORE<SM_TRAITS>::StDmPageRetrieve+0xc8
ffff8c8718db71e0 fffff805741055a1 : ffff8d8a4762f000 ffff8d8a4de6bc30 ffff8d8a4f0e1000 ffff8d8a476309c0 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadIssue+0x85
ffff8c8718db7260 fffff805740f8618 : ffff8d8a4ef0d040 ffff8d8a4762f000 ffff8d8a00000000 0000000000000005 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectReadCallout+0x21
ffff8c8718db7290 fffff805741030ff : fffff80574105580 ffff8c8718db7330 0000000000000003 0000000000000000 : nt!KeExpandKernelStackAndCalloutInternal+0x78
ffff8c8718db7300 fffff805740d0fc4 : fffff80574b23e90 0000000000000000 0000001b8d7be089 fffff80574b23c50 : nt!SMKM_STORE<SM_TRAITS>::SmStDirectRead+0xc7
ffff8c8718db73d0 fffff805741855b0 : 0000000000000000 0000001b8d7be089 ffffffffffffffff fffff80574b23c50 : nt!SMKM_STORE<SM_TRAITS>::SmStWorkItemQueue+0x1ac
ffff8c8718db7420 fffff805740b86d5 : 0000000000989680 ffff8d8a4ef0d040 fffff80574185510 ffff8d8a29ae9280 : nt!SMKM_STORE_MGR<SM_TRAITS>::SmAsyncReadQueueWorker+0xa0
ffff8c8718db7470 fffff80574155a15 : ffff8d8a4ef0d040 0000000000000080 ffff8d8a29ac0080 ffff8c8718db7680 : nt!ExpWorkerThread+0x105
ffff8c8718db7510 fffff805741feef8 : ffffe58170600180 ffff8d8a4ef0d040 fffff805741559c0 0000000000000000 : nt!PspSystemThreadStartup+0x55
ffff8c8718db7560 0000000000000000 : ffff8c8718db8000 ffff8c8718db1000 0000000000000000 0000000000000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME: nt!RtlDecompressBufferXpressLz+50

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

STACK_COMMAND: .cxr 0xffff8c8718db6510 ; kb

BUCKET_ID_FUNC_OFFSET: 50

FAILURE_BUCKET_ID: 0x154_c0000006_c0000185_nt!RtlDecompressBufferXpressLz

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {009a6bdf-fe23-c911-b99a-985b5dcd1647}

Followup: MachineOwner
---------

 

[Ralston18]

There are several members here who are experienced with memory dumps, etc..

I (full disclosure) am not one of them.

So with regards to the above memory dump I will defer to those members. They may need or require additional information.

= = = =

In the meantime, my suggestion is to run "sfc /scannow" and "dism" to clean up possible file corruption.

References:

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

How to use DISM command tool to repair Windows 10 image | Windows Central

Then manually (no third party tools or apps) download the drivers directly via the applicable manufacturer's websites.

Reinstall and reconfigure accordingly.

 

[mant25]

There are several members here who are experienced with memory dumps, etc..

I (full disclosure) am not one of them.

So with regards to the above memory dump I will defer to those members. They may need or require additional information.

= = = =

In the meantime, my suggestion is to run "sfc /scannow" and "dism" to clean up possible file corruption.

References:

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

How to use DISM command tool to repair Windows 10 image | Windows Central

Then manually (no third party tools or apps) download the drivers directly via the applicable manufacturer's websites.

Reinstall and reconfigure accordingly.

Thank you. I ran both sfc and DISM but no problems were found. I will try to download drivers manually from MSI website and see if this solves the problem.