Need help with dual channel and ram kit.

Kian_6

Commendable
Dec 10, 2016
30
0
1,540
Hello ! I have a Gigabyte Z170X Gaming 3 G1 Gaming Motherboard. I bought a 4x4 GB DDR4 DIMM RAM kit, here is the link: https://www.kjell.com/se/sortiment/dator-natverk/datorkomponenter/ram-minnen/team-ram-minne-dimm-ddr4-pc19200-4-x-4-gb-p97838
As you can see in the official website for my motherboard, there are 4 RAM slots. When I try to boot with the 4 ram sticks plugged in it does a 2 second long beep 5 times and then shuts off. Then it turns on again and repeats the beeps. On the motherboard, the ram slots have different colors, 2 are red, 2 are black. I plugged in only 1 ram stick on the DDR4_1 ram slot and it booted just fine, then I added another RAM stick (from the kit) into the second slot of the same color and it booted just fine. Once booted, I go into CPU Z and is shows me this: https://www.flickr.com/photos/153244358@N08/shares/n2YG86
Why is it not showing the 4GB I have installed? Is there a problem? I tested all the ram sticks individually and each of them work. In that picture I had 2x4 GB Ram sticks installed in a dual channel slot ( 2 RAM sticks in the 2 red slots ). Why is it showing “single channel”? Is there a BIOS error? How can I make the 2 RAM sticks show up? Here is a screenshot of Task manager in the memory tab:
https://www.flickr.com/photos/153244358@N08/shares/z97j5r
I am running Windows 10 64 Bit. This should use up 2 GB of ram according to their website. So it should say that 6 GB are available since I have 8 GB Ram ( 8GB ram – windows = about 6 GB ram available ) But it is showing 2.2 GB available as if I was using only 1 ram stick. Under that it is written “Commited” What does this mean? Why does this “Commited” tab show the approximate size of ram I have installed ( 7.1GB, I suppose this is the ram available it detects, though I am sure what the Commited tab means, I suppose it is detecting the ram fine since it is showing 7.1 GB of memory )? Why does commited show 2.2GB/7.1GB ? Is there a bug that shows less ram than there actually is?
Another question: I want to disable this dual channel stuff and use ALL my 4 GB ram cards on ALL slots ignoring the dual channel (I read that using dual channel makes the speed more effective, I do not care about this, I just want my 16 total GB ram sticks to work.) How can I make this happen? My power supply is Antec EARTHWATTS Model EA-500 (It’s what is written on it) It also says 500W Max. Is the power supply too weak to support the ram? I think it should be fine since DDR4 is supposed to consume less power than the ram I had on that pc before (This pc is being upgraded, It works fine but the only thing I can’t figure out is ram.) I used a Asus P5KPL motherboard and 2x 2GB DDR2 ram sticks. I am trying to give all the info I can. I did not touch any BIOS settings yet so everything should be with the default settings. The only thing I did the 1st time I booted into windows is check the CPU Z and task manager memory tabs and download the drivers from the CD that was in the motherboard case. What do I have to do to be able to use all 4 RAM sticks on my PC? Do you require more info? If you need any more information just ask and I will post a picture / more specs. Hope this was enough info.
 
Solution
Strange a motherboard manual will lack that information. Google didn't bring up the precise model you mention. The closest I could find is this: http://www.gigabyte.in/Motherboard/GA-Z170X-Gaming-3-rev-10#ov
There's a post which outlines many beep codes: http://www.overclockers.com/forums/showthread.php/748806-Beep-Codes-for-a-gigabyte-MB?p=7709541&viewfull=1#post7709541

Memtest is a piece of software which helps to check for RAM errors, which I still suspect is the issue to an extent. http://www.memtest86.com/
I would recommend you use Memtest to check whether there is an issue with the RAM and/or slots. It can take many 'passes' for faulty RAM to be discovered. Be aware though that when checking it would technically check the RAM and...
Not entirely sure. I had a situation where Windows wasn't seeing all my RAM (2 x 4GB) but other software monitors and BIOS did. It involved swapping the RAM sticks around and rebooting several times before Windows could see the RAM again. I just assume it's a quirk but relatively easy to rectify.

What catches my attention is the motherboard beeps you mentioned with all 4 sticks of RAM installed. What does your motherboard manual state with reference to those beeps? I ask because you don't mention this aspect.

You confirm the RAM sticks are all working individually but this doesn't eliminate the possibility the slot itself is the issue. Coupled with the motherboard beeping you mentioned I'm led to believe there's a faulty RAM slot. Have you used something like Memtest to check the RAM and slots? If you haven't then it would be something to consider using. It is time consuming though.
 

Kian_6

Commendable
Dec 10, 2016
30
0
1,540


There os absolutely nothing that refers to beep codes in the manual, so I do not know what it means. All of the ram cards do work yes, each one was tested, I removed them a bunch of times and put them back together still nothing. How do I disable the dual channel thingy? and what is a "memtest"? Is it using 1 ram card in all of the slots?
 
Strange a motherboard manual will lack that information. Google didn't bring up the precise model you mention. The closest I could find is this: http://www.gigabyte.in/Motherboard/GA-Z170X-Gaming-3-rev-10#ov
There's a post which outlines many beep codes: http://www.overclockers.com/forums/showthread.php/748806-Beep-Codes-for-a-gigabyte-MB?p=7709541&viewfull=1#post7709541

Memtest is a piece of software which helps to check for RAM errors, which I still suspect is the issue to an extent. http://www.memtest86.com/
I would recommend you use Memtest to check whether there is an issue with the RAM and/or slots. It can take many 'passes' for faulty RAM to be discovered. Be aware though that when checking it would technically check the RAM and the slot at the same time.
 
Solution