Question Need Help with my WiFi

Jun 22, 2019
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Hi,

I have a D-link Dir-825 and a 100mbps down 100 mbps up fiber optic connection.

The router is brand new. But, even from 6 metres away (behind a closed door), even though the signal i am getting is 5 bars, the connection is unstable in certain instances.

I can watch movies and browse just fine, youtube etc, but games like league of legends are disconnecting constantly.

IN GAME i am fine, once i get there. not really much ping spike and no real disconnections to speak of. After the game pretty much 90% of the time I get disconnected from the client (cant even get to post game lobby). Before starting a game I will disconnect 3/5 times when joining a normal que within 2-3 minutes and if its a 20 minute que I can get to about 10 minutes remaining before getting disconnecting and having to 'exit'.

My router config page is facing a similar issue. When I get to it and try to change settings or something, or even just idle there, every 30 seconds - 1 min it will show the notification in the image that indicates that the connection with the router has been interrupted.

I tried a software called Star Trinity CST which shows the stability of the connection in terms of uptime and PL and got like 97% uptime and low packet loss.

So im not sure what the issue is or how to fix it.

plz help






 

Urzu1000

Honorable
Dec 24, 2013
402
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Try updating the firmware and see if that helps resolve the issue. If it doesn't, you should contact D-Link customer support and see if they will replace it for you or help you troubleshoot the issue in more detail.

You may have just gotten a defective router. It's a bit annoying to ship it back, but if it fixes the issue, it's worth it :)
 

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