NEED IMMEDIATE HELP!! Asus Monitor Saying No Signal!

[Prankman]

So, I just got a new rig put together, started transferring some files to it, walked away for a minute and came back to see that the monitor is displaying a "HDMI 1 No Signal" message. It is connected using the included DVI to HDMI cable. I tried connecting the VGA cable, no dice. The monitor had displayed the same thing when I first hooked it up, but once I plugged the cable into the bottom most DVI port it was working fine until then. The computer itself appears to still be running and I was in the middle of a four hour long file transfer, so I've got no idea what to do. I have no other monitors to hook up to this computer and will not be able to do anything about it for several days, and I need to see what's going on on the computer NOW. Any help that can be offered IMMEDIATELY would be much appreciated!

 

[USAFRet]

I would suspect the cable has worked loose from one end or the other.

 

[delaro]

Hook you monitor up to something else with a HDMI and see if the issue happens? If not the sounds like your Video driver crashed on Suspend, did you update your Bios or check for updates before you finished updating Winblows? Did you check the Bios ACPI settings before you starting using it?

 

[Dogsnake]

First you need to provide the system specs. List the component brands and model numbers, it will help a lot. I would not shut the system down until you are comfortable that the file transfer is complete. Can you access the monitor adjustments menu? Is it possible the monitor is in sleep mode? If you can then you know the monitor is working. After that shut the system down by holding the power button down for about 3 seconds. If the system has on board vga you can then switch the connection to it and restart. See if you can get into the bios. If you see the bios screen or any on screen messages then you may know that the on board and monitor are OK. The things that may be involved are: Video card has gone defective; Power supply section that feeds the video card has gone bad; Monitor is defective; System has gone to sleep or into some power saving mode; Connecting cable is defective and there is a MB or bios setting issue. Since it was working for you to start the file transfer I am guessing hardware failure. Make sure the connecting cable is seated all the way into the socket on the system rear and monitor. Do not count on the holding thumb screws to pull it in. Loosen them and re-seat the connector. Since the monitor does display the no signal message it is doubtful it is the problem. When you installed the video card did you insure it was down all the way into its slot? A locking tab should have engaged. You can not remove or re-seat it while the system is on. The report that on you had signal issues from the start suggests either a bad card or cable. The two DVI ports share some of the same connections to the card. So if one works it is rare the other does not. Easiest first test is to replace the cable. You can do this with the system on but it is better if it is shut down before you make any changes. Also wiggle the cable as it may be internally defective.

 

[Prankman]

I don't even know what the BIOS is, let alone how to update it. I'd just finished updating some Nvidia drivers and was trying to transfer stuff from my external drive to the computer and I think the monitor went into No Signal after it went into Sleep Mode. Now, I can't get the signal back even with unplugging everything and I'm afraid to turn the computer off manually because of data loss. I really don't want to have to start a four hour data transfer again. The word BIOS means nothing to me, so if there's some hidden thing in the monitor that I need to update, please walk me through it step by step. I've used an iMac and an all-in-one HP for the past four years and have no clue how modern monitors work.

 

[USAFRet]

Don't worry about the BIOS. That is almost certainly not the issue.

It was working
You walked away
It went to Sleep(?)
Now the monitor is reporting No Signal.

Either the driver crashed coming out of sleep/hibernation, or the cable is loose, or the monitor thinks it should be on some other connection.

Or....the PC did not actually come out of sleep/hibernation.

Restarting a "4 hour file transfer" is a MUCH smaller problem than figuring out what the issue is.

 

[Dogsnake]

It is very doubtful that this is a monitor issue. No way to walk you through until you provide model numbers and brands of your system hardware. As an example my mon. has a setup section where I can set a timer function. May be as simple as disabling a timer setting? Can't say since you have not responded with hardware specs. Have you checked your mon. setup menu? Have you done as suggested by checking or swapping the cable connecting the monitor to the system?

 

[delaro]

Should you fix the issue yourself I would suggest setting you power profile to Always on when your transferring or downloading then turning your monitor off. I have 2 power profiles hot keys for this as my MSI motherboard seems prone to not coming out of sleep regardless what graphics card or OS I use.

 

[Prankman]

Sorry i didn't respond earlier, and thanks so much for the responses!

http://pcpartpicker.com/p/xpb2zy

These are my computer specs. The RAM is different ( I went for two 8GBs instead of four 4GBs) and the video card is the Strix variant of the same brand, which was unlisted when I was building my list.

I actually did resolve the issue. I feel rather silly now, as the compute really did just to to sleep. Pressing and holding the computer's power button knocked it out of sleep mode. I'm so used to my older all-in-ones that I was terrified of even touching the power button, as one of them shuts down practically by brushing against its power button the wrong way. Thanks for the suggestions about sleep mode!

Now, I've got a much more minor issue. My monitor sometimes seems to get stuck on boot up at the first screen where it asks if I want to check the BIOS. I press F2, I press Delete, I press every key I can find on the keyboard, and it never seems to do anything. It seems that turning the computer off and on manually usually fixes it, but I would imagine there's a better long term solution. The interesting thing is that once it actually gets to booting Windows, some tech specs information briefly flash up, and I mean for maybe one or two seconds maximum. The thing that caught my eye when it does this is "No Keyboard Detected". Might this have to do with currently using an Apple Keyboard? It's not wireless, but I'm well aware of the incompatabilites between Apple keyboards and Windows and can't help but wonder if that's the issue. I also had the keyboard plugged into the front rather than the back USB port. I'm planning to try swapping that later today once I'm home.

Thankfully, the latter shouldn't be an issue for too long since I'm going to be getting a new keyboard in about a month, but it couldn't get to try and resolve this in the meantime. The display is working now, so I can sort the other odds and ends out at my leisure. Thanks again!

 

[Dogsnake]

First you can enter the Bios by pressing the delete key during start up boot. Second refer to page 2-49 in your MB manual and read how to get to the Fast Boot option. If this option is not enabled then enable it, exit the bios being sure to save the change. This may solve the issue.

 

[Prankman]

Unfortunately, it doesn't actually let me press anything when it's hanging that way.

 

[Dogsnake]

Well then if it is asking to check the bios say or select yes...should take you into the bios.

 

[Prankman]

That's the thing, the keyboard literally doesn't function during that time. I can't select anything even if I want to.

 

[jondavis]

Just hold the the second button from the left on the bottom of the right side of the monitor.

 

[Jhadzia]

So, I just got a new rig put together, started transferring some files to it, walked away for a minute and came back to see that the monitor is displaying a "HDMI 1 No Signal" message. It is connected using the included DVI to HDMI cable. I tried connecting the VGA cable, no dice. The monitor had displayed the same thing when I first hooked it up, but once I plugged the cable into the bottom most DVI port it was working fine until then. The computer itself appears to still be running and I was in the middle of a four hour long file transfer, so I've got no idea what to do. I have no other monitors to hook up to this computer and will not be able to do anything about it for several days, and I need to see what's going on on the computer NOW. Any help that can be offered IMMEDIATELY would be much appreciated!