- Apr 3, 2018
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I have this unit set up where the only thing it is doing is acting as a LAN/NAS. I turned off all the cloud stuff and so forth upon setting it up some years ago now. Along the way of use there was an issue a couple of years ago where Synology were being targeted for hacking (encryption) and being held for ransom. A message popped up in the administrator section where it recommended disabling the admin account, which I did. (oops!)
Since then, I can log into the machine and the only options it gives me are to see the volume I created and a help tab. Really can't do much of anything else in it. If I try to log in with the admin credentials it tells me that I disabled that function and to contact (myself) the administrator.
I am far from any genius where it comes to running this unit but my own experience has been that trying to replace a drive hasn't gone the 'auto-rebuild' path I expected from my interpretation of the instructions. Suffice it to say that whatever I was doing was wrong.
Further reading about this issue seems to indicate that the only way I can access the admin rights/account for this unit is to perform a (push button) reset. I am afraid that doing so will also delete the volume I created and once again lose my data. It is backed up elsewhere, but a pretty fair amount of data and time involved in a rebuild.
All that to say that I have what sounds like one of the HDD in the unit failing. In the admin section there is a place you can run diagnostics as to whether the enclosure thinks it is failing but don't know how to get there without a reset and basically as above.
Can anyone assist me on what I need to look at or do towards enabling the admin account again?
Since then, I can log into the machine and the only options it gives me are to see the volume I created and a help tab. Really can't do much of anything else in it. If I try to log in with the admin credentials it tells me that I disabled that function and to contact (myself) the administrator.
I am far from any genius where it comes to running this unit but my own experience has been that trying to replace a drive hasn't gone the 'auto-rebuild' path I expected from my interpretation of the instructions. Suffice it to say that whatever I was doing was wrong.
Further reading about this issue seems to indicate that the only way I can access the admin rights/account for this unit is to perform a (push button) reset. I am afraid that doing so will also delete the volume I created and once again lose my data. It is backed up elsewhere, but a pretty fair amount of data and time involved in a rebuild.
All that to say that I have what sounds like one of the HDD in the unit failing. In the admin section there is a place you can run diagnostics as to whether the enclosure thinks it is failing but don't know how to get there without a reset and basically as above.
Can anyone assist me on what I need to look at or do towards enabling the admin account again?
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