Question Need some help with a Bluetooth card to my motherboard

[Rivsu]

So I have a HP Elitedesk 800 G3 SFF and I bought a Bluetooth card it’s telling me to plug it into a usb-f in the motherboard yet I don’t have one there is a usb_c but it didn’t seem to work if anyone know what I could do thank you

 

[Lutfij]

Welcome to the forums, newcomer!

I bought a Bluetooth card
Got a link to the card that you'd purchased? Did you make sure your BIOS for the prebuilt is up to date?

 

[Rivsu]

I do it’s a Wi-Fi and Bluetooth card TP-Link AC1200 PCIe WiFi Card for... https://www.amazon.com/dp/B084JPFKQ5?ref=ppx_pop_mob_ap_share

 

[Rivsu]

Welcome to the forums, newcomer!

I bought a Bluetooth card
Got a link to the card that you'd purchased? Did you make sure your BIOS for the prebuilt is up to date?

TP-Link AC1200 PCIe WiFi Card for... https://www.amazon.com/dp/B084JPFKQ5?ref=ppx_pop_mob_ap_share

 

[Rivsu]

Welcome to the forums, newcomer!

I bought a Bluetooth card
Got a link to the card that you'd purchased? Did you make sure your BIOS for the prebuilt is up to date?

Also I have not checked the BIOS I’m not sure what that is

 

[dwd999]

So I have a HP Elitedesk 800 G3 SFF and I bought a Bluetooth card it’s telling me to plug it into a usb-f in the motherboard yet I don’t have one there is a usb_c but it didn’t seem to work if anyone know what I could do thank you

Refer to page 83 of the Maintenance and Service guide. There is only 1 usb 2.0 F connector on your motherboard and it is in use supporting the usb 2.0 ports on the front of your computer. So if you want to use the bluetooth function on your wifi card you would have to sacrifice those front usb 2.0 ports in order to free up the F jack.

http://h10032.www1.hp.com/ctg/Manual/c05382325.pdf

 

[Rivsu]

Refer to page 83 of the Maintenance and Service guide. There is only 1 usb 2.0 F connector on your motherboard and it is in use supporting the usb 2.0 ports on the front of your computer. So if you want to use the bluetooth function on your wifi card you would have to sacrifice those front usb 2.0 ports in order to free up the F jack.

http://h10032.www1.hp.com/ctg/Manual/c05382325.pdf

So I if I do this the front ones won’t work but the back ones and thank you for the help