Question Need some help with a BSOD on 2 month old PC.

Feb 21, 2019
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PC Info:
Mobo: ASUS ROG STRIX X299-E GAMING
CPU: i7-7820X
RAM: G.Skill Trident 32GB
Graphics: EVGA RTX2070
PSU: Corsair HX750
CPU Cooler: Corsair H115i Platinum
PCPartPicker: https://pcpartpicker.com/list/d9bQ4q (accurate other than the RAM)

So, yesterday while my PC was more or less idle (had one program running, but I wasn't even using it), it just cut off. No BSOD, just cut off and then booted back up again. It did this one more time yesterday and then a 3rd time I wasn't in the room and came back to find a BSOD on the screen, but the memory dump percentage was stuck at 0%, so I just reset the machine.

The only thing I noticed in Event Viewer were a bunch of Disk errors with my external card reader. I disconnected that and it seemed to do fine the rest of the day. But, I come back to it this morning and it has reset once again, but the Event Viewer indicates a memory.dmp was created.

The one BSOD I have seen was for WHEA_UNCORRECTABLE_ERROR. That was before I disconnected the external card reader, so I thought that was the issue. I guess not. I'm not sure what the latest BSOD was since it was during the night.

Things I have done:
Reliability Monitor - I saw that the "Tablet Service" for my Wacom display stopped working - updated to the latest driver
Reliability Monitor - I saw that the "Corsair.Service" (iCUE software) for my Corsair AIO cooler stopped working - updated to the latest firmware and software.

Uploaded the memory dump from last night:
https://drive.google.com/drive/folders/1esQdwu8AacPdl32FrOjlBTCd77qcY0Qn?usp=sharing

Can some gurus help me figure this one out?
 
Last edited:
I had this issue with underpowered power supply. If its not a good name brand
and rated plenty it can cause these issues when gpu randomly eat pretty intense power spikes.
Would also check cpu thermal compound. To check if cooling is ok run rain or 3dmark or similar program
and see if it runs fine atleast an hour.
Did you check hard drive smart data to see if a drive is failing with read errors ?
 
I had this issue with underpowered power supply. If its not a good name brand
and rated plenty it can cause these issues when gpu randomly eat pretty intense power spikes.
Would also check cpu thermal compound. To check if cooling is ok run rain or 3dmark or similar program
and see if it runs fine atleast an hour.
Did you check hard drive smart data to see if a drive is failing with read errors ?

Just updated my initial post with PC specs. Corsair HX750 PSU should be more than enough power for the system.

I've been monitoring my cooling on and off since I started getting the crashes. Temps run in the upper 20s to mid 30s. I don't THINK it's an overheating issue. For it to crash in the middle of the night with zero usage, the temps couldn't have been higher than what I saw during the day while using it.

Checked the SMART data with CrystalDiskInfo. All drives check out fine.