Question Need some help with a new prebuilt not displaying

[Creatir]

I bought a prebuilt from newegg and its turned on bit even with the hdmi in its not displaying on the mobitor, a symbol next to the power button flasesh red every 2-5 seconds but idk what the symbol means, please help!

 

[ohio_buckeye]

Hard drive indicator perhaps? Link to the system?

If it has a dedicated graphics card, you should be plugging into that card and not the motherboard. Not sure if that’s what you’re doing but have seen that before.

 

[Creatir]

Hard drive indicator perhaps? Link to the system?

If it has a dedicated graphics card, you should be plugging into that card and not the motherboard. Not sure if that’s what you’re doing but have seen that before.

I have tried plugging into both and still no signal

 

[ohio_buckeye]

Is this a gaming pc? Might pull the graphics card and try the integrated graphics again. May need to contact Newegg to see what they say so you don’t do something that might void a warranty.

 

[Creatir]

Hard drive indicator perhaps? Link to the system?

If it has a dedicated graphics card, you should be plugging into that card and not the motherboard. Not sure if that’s what you’re doing but have seen that before.

Is the gpu supposed to light up as well? Bc it is the same as when pc is off

 

[Creatir]

Is this a gaming pc? Might pull the graphics card and try the integrated graphics again. May need to contact Newegg to see what they say so you don’t do something that might void a warranty.

I dont know these terms really, what do you mean integrated graphics???

 

[ohio_buckeye]

Do you have a link to this system?

Some computer chips have their own graphics card built in to where you don’t need a graphics card installed. This is useful in situations like this for testing what the system is doing. The fact it’s on and the red light on it, which sounds like a hard drive indicator light, makes it sound like the computer is trying to do things but you aren’t getting output on the screen.

So when I was saying about removing the graphics card, the idea is to see if the system works without it. But it would be helpful if you have a link to the pc you purchased so we can get an idea what you’re looking at.

 

[Creatir]

Do you have a link to this system?

Some computer chips have their own graphics card built in to where you don’t need a graphics card installed. This is useful in situations like this for testing what the system is doing. The fact it’s on and the red light on it, which sounds like a hard drive indicator light, makes it sound like the computer is trying to do things but you aren’t getting output on the screen.

So when I was saying about removing the graphics card, the idea is to see if the system works without it. But it would be helpful if you have a link to the pc you purchased so we can get an idea what you’re looking at.

https://www.newegg.com/p/3D5-003E-00A96?item=9SIB11NK424486
I bought this let me know if it helps or what i need to do

 

[ohio_buckeye]

Ok that makes more sense.

That chip does not have built in graphics. Your best bet with it being a prebuilt pc. Double check that your display cable is securely plugged into the back of the graphics card, and double check the connection at the monitor.

Also check to make sure the monitor is on and that you select the source that you’re plugged into such as hdmi, DisplayPort etc.

In a pinch for troubleshooting you could attempt to plug into your TV as well.

With it being a prebuilt if those things don’t work, I’d suggest contact Newegg if you just purchased it and see what troubleshooting they want you to do or about a return or tech support etc.

 

[Creatir]

Ok that makes more sense.

That chip does not have built in graphics. Your best bet with it being a prebuilt pc. Double check that your display cable is securely plugged into the back of the graphics card, and double check the connection at the monitor.

Also check to make sure the monitor is on and that you select the source that you’re plugged into such as hdmi, DisplayPort etc.

In a pinch for troubleshooting you could attempt to plug into your TV as well.

With it being a prebuilt if those things don’t work, I’d suggest contact Newegg if you just purchased it and see what troubleshooting they want you to do or about a return or tech support etc.

Hey man, i looked at the internals and the graphic card wasnt plugged in, it works fine now! Thanks so much!

 

[ohio_buckeye]

Good deal. May have come loose in shipping or something. Enjoy!

 

[Creatir]

Good deal. May have come loose in shipping or something. Enjoy!

Oh but real quick, the wifi is only at the first bar, which its usually at full, anythibg i could do abt that or am i spose to install drivers?

 

[ohio_buckeye]

Theoretically they should have done that already, but you definitely want to update all of your drivers and run windows updates and check for any new updates.

Also you may check to see if they sent an antenna for the WiFi with your accessories.

 

[Creatir]

Theoretically they should have done that already, but you definitely want to update all of your drivers and run windows updates and check for any new updates.

Also you may check to see if they sent an antenna for the WiFi with your accessories.

I got 2 black stick thingys kinda, that the antenna and if so how do i use them?

 

[ohio_buckeye]

If you look on the back of the pc, there are likely posts where they screw into.

 

[Creatir]

If you look on the back of the pc, there are likely posts where they screw into.

What do these posts look like? I can only see screws on the back

 

[Creatir]

If you look on the back of the pc, there are likely posts where they screw into.

Nevermind i got it brother