Need to activate windows with pre-built Asus pc?!

[wunkey141]

This is the screen that sometimes pops up https://www.dropbox.com/s/dwif2d6ncz31ktb/Screenshot%202014-09-26%2019.28.09.png?dl=0

What's happening?! I bought my ASUS CM1855 PC In January 2013 and there is no product key sticker on it. And now about 2 years later i get a screen saying to activate windows and that someone else is using it. Did someone steal my copy of windows or what? What can i do??
Thanks.

 

[USAFRet]

Preinstalled Windows 8?
Where did you buy this PC?

 

[wunkey141]

I bought it at Staples

 

[wunkey141]

and yes preinstaled

 

[USAFRet]

And no changes to the OS after that? Contact Staples.

 

[Tradesman1]

Try entering your Key, I've seen Win 8 do this a few times even where no hardware changes have occured

 

[wunkey141]

But theres no key sticker and plus i dont know where the key could be. Maybe in the box.

 

[USAFRet]

Try entering your Key, I've seen Win 8 do this a few times even where no hardware changes have occured

With preinstalled OEM Win8, the key is not exposed to the user.
Possibly Magical JellyBean can find it, but that should not be necessary.

 

[Tradesman1]

Key should have come w/ retail packaging, else can use Belarc Advisor

 

[wunkey141]

Ok i'll try

 

[Tradesman1]

Let us know how it goes 😉

 

[wunkey141]

i checked from magic jelly bean. I tried the key it had inside it but it never loads. I'll just check inside my computer box if its in my basement somewhere.

 

[Paul NZ]

Some systems have the key embedded in the BIOS

 

[USAFRet]

Contact Staples.

 

[wunkey141]

I'd rather not contact staples. I lost the warranty card, the receipt and and everything.

 

[wunkey141]

I might be able to call them with my cell phone.

 

[Tradesman1]

Unless you paid cash they should be able to find it