Need urgent help (sketchy e-mail)

[SerbianGuy211]

Not sure where to post so I'll put it here. My friend's mother recieved this on her work email from her own email (so basically she recieved an email from her own email address, so I guess someone entered the email and sent this to himself). He sent it to me because he's not so sure what to do or where to ask so I came here
pictures:
1. https://i.imgur.com/nonyNgi.png
2. https://i.imgur.com/vY0EE3y.png
The reason I haven't censored the password is actually because the password he stated was not correct. Still, it didn't make sense to me why would it say a wrong password when it was sent from her own email. The email in question was a business one as he says, so no personal stuff was involved, it was used in a very formal and work way. It seems copy-pasta to me but the fact that it was sent from the email in question was the thing worrying him. What is he supposed to do? I don't know how to help him.

 

[SerbianGuy211]

Forgot to note: This happened nearly one week ago. Nothing happened since. She changed the password right after she saw it.

 

[SkyNetRising]

It's quite easy to fake sender field of an email. I'd ignore any demands.

It might be worth to wipe/reinstall pc and change all passwords.

 

[SerbianGuy211]

It's quite easy to fake sender field of an email. I'd ignore any demands.

It might be worth to wipe/reinstall pc and change all passwords.

Wiping the PC is not really an option since she has a * of stuff on it and not enough time.

 

[rgd1101]

Tell her to delete it.

 

[USAFRet]

It's quite easy to fake sender field of an email. I'd ignore any demands.

It might be worth to wipe/reinstall pc and change all passwords.

Wiping the PC is not really an option since she has a * of stuff on it and not enough time.

Full wipe and reinstall is ALWAYS an option.
May be a painful option, but it is an option.

(and watch the language, please)

 

[USAFRet]

Not sure where to post so I'll put it here. My friend's mother recieved this on her work email from her own email (so basically she recieved an email from her own email address, so I guess someone entered the email and sent this to himself). He sent it to me because he's not so sure what to do or where to ask so I came here
pictures:
1. https://i.imgur.com/nonyNgi.png
2. https://i.imgur.com/vY0EE3y.png
The reason I haven't censored the password is actually because the password he stated was not correct. Still, it didn't make sense to me why would it say a wrong password when it was sent from her own email. The email in question was a business one as he says, so no personal stuff was involved, it was used in a very formal and work way. It seems copy-pasta to me but the fact that it was sent from the email in question was the thing worrying him. What is he supposed to do? I don't know how to help him.

He states he has taken screencaps from this "hack".
Unless he can actually show one, ignore this junkmail.

 

[SerbianGuy211]

Thank you all. So I see this is yet another stupid copypasta, I told her what you guys said and she doesn't fear no more.

 

[Alabalcho]

I'd say - just a scam. That is, "Lets try whether thus user will bait, it'll cost me nothing"

 

[smorizio]

he can use free network tools to check who on his network. on his pc turn off file sharing and print sharing. also turn off remote connection in windows 10. person wont be able to dial into his pc. on his wifi change the admin and wifi passwords. have him use a free vpn so his pc are not seen whe nthere on the net. have him google himslef ie email names used see where they pop up.

 

[ss202sl]

"she has a * of stuff on it"
Does she have a backup? If she was really hit with something, all her data could be compromised or gone, and then she'd likely need a previous backup to recover the lost data

 

[USAFRet]

"she has a * of stuff on it"
Does she have a backup? If she was really hit with something, all her data could be compromised or gone, and then she'd likely need a previous backup to recover the lost data

Yup.
A real ransomware, or simply a dead drive, does not care about how much stuff you have on it, or how much time you do or do not have.
Poof, gone.

backup backup backup