Toshiba Satellite S855-S5424 laptop. Originally came with Windows 7?, updated to Windows 10.
Since the latest Windows 10 update, I get a blank white screen before the lockscreen appears. I was advised I need to update the video driver for my HD Graphics 4000.
Windows did not find a more recent driver.
Toshiba support does not have a driver for W10.
Intel had a newer driver (win64_15.33.46.4885.exe, version 10.18.10.4885) dated 12/11/2017 which I installed but blank screen problem persists.
What to do?
Since the latest Windows 10 update, I get a blank white screen before the lockscreen appears. I was advised I need to update the video driver for my HD Graphics 4000.
Windows did not find a more recent driver.
Toshiba support does not have a driver for W10.
Intel had a newer driver (win64_15.33.46.4885.exe, version 10.18.10.4885) dated 12/11/2017 which I installed but blank screen problem persists.
What to do?