[SOLVED] Netflix U7363-1260-8004B823

[The_Ginja_Ninja]

I'm using Netflix installed from the Windows app store. I know this message means the credentials got corrupted and a re-install of Netflix will fix it.

However, I get this issue frequently (maybe once a week). Does anyone have any longer term solution?

 

[Ralston18]

Update your post to include full system hardware specs and OS information.

Look in Reliability History and Event Viewer for error codes, warnings, and even informational events involving Netflix or other issues that correspond with the corruption problems.

Are you sure that you are going to the real app store?

Are you scanning the downloads?

Compare your system specs to the app's listed hardware and software requirements.

Try running "sfc /scannow" and "dism" via the Command Prompt.

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

https://www.howtogeek.com/222532/ho...-system-files-with-the-sfc-and-dism-commands/

 

[The_Ginja_Ninja]

Update your post to include full system hardware specs and OS information.

Look in Reliability History and Event Viewer for error codes, warnings, and even informational events involving Netflix or other issues that correspond with the corruption problems.

Are you sure that you are going to the real app store?

Are you scanning the downloads?

Compare your system specs to the app's listed hardware and software requirements.

Try running "sfc /scannow" and "dism" via the Command Prompt.

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

https://www.howtogeek.com/222532/ho...-system-files-with-the-sfc-and-dism-commands/

Thanks for the reply, I re-installed after posting and before your reply so couldn't reproduce. It has since happened again.

Hardware
CPU: AMD Ryzen 9 3900X
Mobo: MSI Mag Tomahawk X570 WiFi
RAM: 2x16GB Vengeance LPX DDR4-3600
GPU: Zotac Amp Holo RTX 3080
PSU: Antec Earthwatts 750W Gold Pro
Disks: Sabrent Rocket Q4 1TB m.2 (OS and Installs), WD Blue SATA M.2 250GB, 2 x 1TB SSD, Seagate FireCuda SSHD 1TB, Seagete Barracuda Green 2TB HDD

OS
Windows 10 Pro (20H2)

No - nothing in either EventView or Reliability History (or rather nothing untoward - no errors or warnings)

Yes - I am sure that I'm using the legit WIndows App Store

No - I am not scanning the downloads.

Pretty sure I meet the minimum system spec to run Netflix.

sfc /scannow produced:
"
Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
"

Any further suggestions gratefully received.

 

[Ralston18]

Have you come across the following link?

https://thegeekpage.com/fix-netflix-error-code-u7363-1261-8004b82e-in-windows-10/

Skip/ignore Solutions 1 & 2.

Solutions 3 & 4 may be more relevant and viable.