Hello, so I've been experiencing an unusual behavior in my modem/router combo, the model is the Netgear CG3000D-RG as stated in the title. We just moved to another apartment in the same complex, however the internet was already activated and left over from the previous tenant so we have decided to use it in the meantime before we can call TWC to have our plan carried over. However, after a couple of days of use my modem is acting erratic, jumping on and off connection from the net via ethernet and via wi-fi. It would do this frequently inside our old apartment, but I thought it was normal since TWC seems to have a poor quality service around here(I assume their grids are shit and they don't bother to fix them). So my question is, anyone have an idea as to what's happening? I've read online that the model I purchased is pretty crappy and does things similarly, however these past few days have been ridiculously erratic comparatively. For example, in our previous apartment it jumped off the net for a good few hours once or twice a month, I assumed this was TWC doing some sort of maintenance but I could be wrong. Now in the new place, it jumps on and off in erratic intervals, sometimes for 5 seconds or even 30 minutes. My desktop says it's completely disconnecting from the modem itself and then other times it's connected but not receiving downstream signals at all. I'm thoroughly confused by this, I perhaps thought this might be due to the fact that our internet plans may be different, however upon investigation the previous tenant has the same download/upload speeds we had previously. I'm thinking it has something to do with the ISP settings under the router's settings but that I'm unsure of, which is why I'm here!
Thanks for the help in advance, P.S. I could not find the firmware version under the settings, this Netgear box is quite odd compared to my older Linksys routers...
Thanks for the help in advance, P.S. I could not find the firmware version under the settings, this Netgear box is quite odd compared to my older Linksys routers...