Network card not detected

tirons

Honorable
Nov 21, 2012
2
0
10,510
Hello,
We a Q77 based Jetway JNF9E motherboard, and when we added a TP-Link PCIe network card it was not detected in device manager in windows XP. We tried a Dynamode card with a different chipset and that was also not detected. We then tried a PCIe Firewire card, and that was fine, indicating that the slot itself was OK.
We then tried installing Windows 7-64, and that also failed to see either card. We updated the BIOS to the latest version, which had no effect. We then tried another PC with the same motherboard and that also showed the same problem. A USB network adaptor does work, but is not an ideal solution due to space contraints.