Hello everyone! I hope someone can help me, I am rather desperate .... for a couple of months my computer has started out of nowhere with this problem, which occurs daily: The network is connected correctly but it is impossible to surf the internet, the sites are not reachable, and this problem is solved only if you restart the computers. So, while you are surfing the internet normally, all of a sudden the connection is lost. It is a bad situation because the problem occurs very often, on average once a day.
I tried to solve in this way: I checked that these options were ticked Obtain DNS server address automatically and Obtain an IP address automatically
I tried these commands in the prompt: netsh winsock reset, ipconfig / release etc ..
I obviously turned the router off and on again, checked the cable etc.
I read that to understand the nature of the problem you need to ping google or the router but I did not understand well how to do it and what I should find out from this operation.
Important: Sometimes the problem also occurred at startup... maybe it can help you understand something more.
S.O: Windows10
Router: TIM HUB - dga4132tim (Wired connection)
I called the TIM callcenter and they told me that i haven't internet issues, the network works correctly.
I warmly thank everyone for the help you will give me, i'm in your hands. I hope something can be done! Thanks to everyone!
I tried to solve in this way: I checked that these options were ticked Obtain DNS server address automatically and Obtain an IP address automatically
I tried these commands in the prompt: netsh winsock reset, ipconfig / release etc ..
I obviously turned the router off and on again, checked the cable etc.
I read that to understand the nature of the problem you need to ping google or the router but I did not understand well how to do it and what I should find out from this operation.
Important: Sometimes the problem also occurred at startup... maybe it can help you understand something more.
S.O: Windows10
Router: TIM HUB - dga4132tim (Wired connection)
I called the TIM callcenter and they told me that i haven't internet issues, the network works correctly.
I warmly thank everyone for the help you will give me, i'm in your hands. I hope something can be done! Thanks to everyone!
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