[SOLVED] Network issue with Asus RT-AX88U

[TactiKs]

Hello everyone , I had a bizarre issue with a fairly new ASUS router that I purchased from Amazon Warehouse. It's been working fine most of the time. But this morning , I find out that I have no internet connection on any of my devices, wired or wireless. After rebooting the router more than once, and then going into settings, the router itself said it was connected to the internet. The one thing I did that seemed to fix the issue was to disable port forwarding, any ideas , people?

I do have a log and I can post that.

 

[bill001g]

Asus routers have the ability to run commands like ping. It should show if your internet is functional.

If it keeps failing I would run a factory reset on the router and configure only the very basic admin and wifi passwords.

You could check for a firmware upgrade maybe you get lucky and it is some bug.

 

[TactiKs]

Asus routers have the ability to run commands like ping. It should show if your internet is functional.

If it keeps failing I would run a factory reset on the router and configure only the very basic admin and wifi passwords.

You could check for a firmware upgrade maybe you get lucky and it is some bug.

Firmware is latest, I noticed something odd on the log, though, the dates were chronologically in order until last night, it jumped from may 5th to April 16, maybe some kind of bug?

 

[bill001g]

Check the year on the date. Many times routers have some fake date until they connect to a time server and update their time.

 

[SamirD]

Since you got this from the warehouse, it may also have been defective or a swap of someone's defective one for a new one. Check the serial numbers for proper warranty as you will need it if it is defective.