Question Network Not Identified, Can surf web, but sites say "Your connection is not private"

Oct 11, 2019
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Ok, I recently did a Win7 -> Win10 upgrade. There were some issues, as the install didn't complete, causing all sorts of chaos.

I seem to have most of it resolved. Did a restore, downloaded the most recent Windows update and installed, and more to get it mostly functioning again.

One strange problem persists. The computer is on a domain, and the network is called business.local. But, on this PC, it shows just as "Ethernet Connected". I can access the internet and go to sites, but every time I do, it says "your connection is not private". Chrome outright blocks me from most sites. On Edge, I can usually select to go to the site anyway. I can't run Windows Update (can't reach update service), and lots of other small issues.

I've tried updating the network adapter driver.
I've tried uninstalling it and restarting Windows.
I've tried changing DNS setting to 8.8.8.8.
I've tried taking it off the domain and putting it back on (and testing in between)
I've tried removing the one Windows Update that had been applied.
I tried a USB Ethernet adapter, in case something was bad with the internal card.
I totally took down the firewall.

Then, I ran the incoming connections troubleshooter and it says "More than one device is performing network address translation". But, all googling I do, the issue seems to come from using a second router or something in a private network. Since this one is on a domain, we only have one router doing NAT, so I have no idea why it's coming up with this (and every other PC on our network doesn't have this issue either).

Nothing seems to work. Network sometimes shows as "Unidentified" and sometimes as Ethernet Connected.

Any suggestions? I'd really appreciate some new eyes on this.
 

gggplaya

Distinguished
Jan 27, 2011
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Are you able to activate windows 10?

If you do get it activated, your computer is then licensed for windows 10. At which point I would just do a clean install of windows 10. Make sure it's activated first.
 
Oct 11, 2019
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Are you able to activate windows 10?

If you do get it activated, your computer is then licensed for windows 10. At which point I would just do a clean install of windows 10. Make sure it's activated first.
Yes, Win10 is activated. I did a "Reset this PC", which is pretty much the same thing, isn't it?
 

gggplaya

Distinguished
Jan 27, 2011
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When you chose to reset windows, did you select "Keep My Files" or "Remove Everything"?



To check activation status in Windows 10, select the Start button, and then select Settings > Update & Security and then select Activation . Your activation status will be listed next to Activation.

Make sure it says windows is activated. Then I would just download the Windows 10 Installer and put it on a blank USB drive and boot it up on your computer. Delete the whole hard drive and start fresh. Make sure you go to the manufacturer of your computer's website and download all the drivers for your computer first. Set that aside on another thumb drive. https://www.microsoft.com/en-us/software-download/windows10
 
Oct 11, 2019
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When you chose to reset windows, did you select "Keep My Files" or "Remove Everything"?



To check activation status in Windows 10, select the Start button, and then select Settings > Update & Security and then select Activation . Your activation status will be listed next to Activation.

Make sure it says windows is activated. Then I would just download the Windows 10 Installer and put it on a blank USB drive and boot it up on your computer. Delete the whole hard drive and start fresh. Make sure you go to the manufacturer of your computer's website and download all the drivers for your computer first. Set that aside on another thumb drive. https://www.microsoft.com/en-us/software-download/windows10
Do you have any suggestions before I commit to this? There are dozens of accounting programs on this PC that would take hours to reinstall.
 

gggplaya

Distinguished
Jan 27, 2011
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ohhhh, well i see your dillema there. I would go to Control Panel-->Internet Options. Then set your internet security level to a lower level temporarily, maybe even turn it off temporarily to see what works. Or reset them all to default level.

Other than that, I would hold out for other responses before doing what I said. It should really be a last resort for you.
 
Oct 11, 2019
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Run the 'route print' command and post the results.
Microsoft Windows [Version 10.0.19041.1]
(c) 2019 Microsoft Corporation. All rights reserved.

===========================================================================
Interface List
10...fc 4d d4 d5 ce 56 ......Intel(R) Ethernet Connection I217-LM
1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 172.16.1.1 172.16.1.124 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 331
127.0.0.1 255.255.255.255 On-link 127.0.0.1 331
127.255.255.255 255.255.255.255 On-link 127.0.0.1 331
172.16.1.0 255.255.255.0 On-link 172.16.1.124 281
172.16.1.124 255.255.255.255 On-link 172.16.1.124 281
172.16.1.255 255.255.255.255 On-link 172.16.1.124 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 331
224.0.0.0 240.0.0.0 On-link 172.16.1.124 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 331
255.255.255.255 255.255.255.255 On-link 172.16.1.124 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 331 ::1/128 On-link
10 281 fe80::/64 On-link
10 281 fe80::f9fc:3a1e:e063:a6f/128
On-link
1 331 ff00::/8 On-link
10 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
 
Oct 11, 2019
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I can get to the computer in question on my own PC, by using \\PC-Name\c$ and entering my credentials.

I downloaded Firefox. Couldn't install using the auto-installer, but it directed me to the source file, which downloaded and installed fine.

Everything seems to be working, except for the fact that it can't identify the network.
 
Oct 11, 2019
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Run "tracert 8.8.8.8" and post the results.
Tracing route to dns.google [8.8.8.8]
over a maximum of 30 hops:

1 4 ms <1 ms <1 ms 172.16.1.1
2 <1 ms <1 ms <1 ms 172.31.42.2
3 <1 ms <1 ms <1 ms 204.191.228.153
4 1 ms 1 ms <1 ms 208.38.21.162
5 21 ms 21 ms 25 ms 154.11.2.83
6 18 ms 17 ms 18 ms 209.85.174.62
7 21 ms 20 ms 21 ms 108.170.233.129
8 20 ms 21 ms 24 ms 209.85.242.39
9 21 ms 21 ms 20 ms dns.google [8.8.8.8]

Trace complete.
 
Oct 11, 2019
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Try one of the portable browsers from portable apps or winpenpack
I'm sorry, I don't understand what the intention is here. Try them in what way? The browsers on the PC work, but they see everything as uncertified since the network is unidentified. What is the intent in using these other browsers?
 
Oct 11, 2019
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172.16.1.1

On the computer run "ipconfig /all" and post the results.

Is DHCP Server = 172.16.1.1 and the IPv4 address 172.16.1.124?

Try to identify the modem.
Windows IP Configuration

Host Name . . . . . . . . . . . . : QC-WKSTN26
Primary Dns Suffix . . . . . . . : quinn.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : quinn.local

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : quinn.local
Description . . . . . . . . . . . : Intel(R) Ethernet Connection I217-LM
Physical Address. . . . . . . . . : FC-4D-D4-D5-CE-56
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 172.16.1.124(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, September 17, 2020 3:10:56 PM
Lease Expires . . . . . . . . . . : Thursday, September 17, 2020 4:40:56 PM
Default Gateway . . . . . . . . . : 172.16.1.1
DHCP Server . . . . . . . . . . . : 172.16.1.13
DNS Servers . . . . . . . . . . . : 172.16.1.13
NetBIOS over Tcpip. . . . . . . . : Enabled

The 172.16.1.1 is a Cisco ASA (I'm told), which I'm not exactly sure what it's doing, to be honest.
The 172.16.1.124 is the host PC, yes.
The 172.31.42.2 is our Juniper SSG firewall.
 

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