Network Operations Centre Role when new AAA multiplayer game or DLC launch

JC11

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Jun 29, 2015
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Hello All,

Could anyone who work in NOC can enlighten me what they do at the backend when a new multiplayer or DLC is going to launch. Also, what are all the things they monitor before & post launch. Any valuable info will help me complete my assignment.

Thank you!!
 

USAFRet

Titan
Moderator
Overall traffic
Number of hits
Number of unique users
CPU load
Drive load
Bandwidth consumed (both in and out)
How well the load balancers are working
Number of hack attacks
What parts of the thing are generating the most traffic
All those correlated by timezone and predicted user base

A few dozen other things
 
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JC11

Distinguished
Jun 29, 2015
83
4
18,545
Overall traffic
Number of hits
Number of unique users
CPU load
Drive load
Bandwidth consumed (both in and out)
How well the load balancers are working
Number of hack attacks
What parts of the thing are generating the most traffic
All those correlated by timezone and predicted user base

A few dozen other things
Thank you for your reply. Very much appreciated!!

U mentioned a few dozen other things. If you have time could you please add that too:)

Thank you for your help once again!!
 

JC11

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Jun 29, 2015
83
4
18,545
I'm not going to do the whole assignment for you.
What has your research shown?
Sorry for being rude asking everything. Since gaming is something new and I have no experience so I was just trying to collect some ideas.

what I found was to monitor:
1) How many users are online before and after the patch release. (based on geography)

2) Have an eye on core servers if they are experiencing issues after the release. (memory leak, status code HTTP errors, Load issue, API call issues etc)

3)Server query (game state, player information, etc) to check everything is working normally after the patch.

4) Monitoring tools that are required (Splunk, Pingdom for Websites, API, etc)

Any suggestions would be greatly appreciated!!
 

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