Hello, i recently bought a new computer, and i cannot manage to connect it to the internet, i'm using an ethernet cable which works perfectly with my laptop (which also run with windows 7), but doesn't seem to work with the new pc. ( specs at the end of the text )
Here's a chronological journal of what happened :
I plugged the ethernet cable for the first time, no internet, i unplug the router, replug it, internet is working for 20 seconds, i can go on gmail, and then stops forever.
i tried to disable enable both of the ports, unplug replug the router , try both ports, still nothing, it see something is plugged, but cannot know what it is
i tried to uncheck the TCP ipv6, not working, i then tried to uncheck only the TCP ipv4, not working, it see something is plugged, but cannot know what it is
I do an ipconfig all, it shows that i can't have an ip, so i do an ipconfig release ip and renew ip, i now can have an ip, but internet is still not working, it see something is plugged, but cannot know what it is
i tried to put the ip and dns domain manually, stil not work, it see something is plugged, but cannot know what it is
try to do a ip config releas ip6 to clean the ipv6 slot and this time we are progressing, it recognize the ethernet cable and the network type, shows the icon of being connected to internet, but when i go on the internet, it tells me that i got dns problems, i then go and do an ipconfig flushdns and get dns, nothing change.
I tried to check the drivers of my network adaptaters ( intel R I210 Gigabit ), both connection 1 and 2 seem to work, i tried to update the drivers ( version 12.11.97.0 ) to the most recent version on the intel website ( 19.1), it tells me the update was successfull but still tell me that the version i use is the 12, and not the 19. This time i tried to plug the ethernet cable and it doesn't even see that a cable is plugged, i then rollback my drivers back to the previous version and i now have the internet connection symbol, with a yellow triangle over it., telling me unidentified network, no internet access.
i emailed the guys who mounted the pc and they told me they had no issues with the LAn services, it's getting on my nerves, can someone helps please !
model : Thomson DCM475
serial 00886-334203680
motherboard : Asus P9X79-E WS LGA2011 DDR3 Motherboard CEB
power supply : Corsair AX860i 860W Modular 80PLUS Platinum Power Supply CP-9020037-NA
Windows 7 pro
using a wired ethernet connection
number of device connected : only one, the computer itself
IPS : tekksavy
using LAN connection on motherboard
Here's a chronological journal of what happened :
I plugged the ethernet cable for the first time, no internet, i unplug the router, replug it, internet is working for 20 seconds, i can go on gmail, and then stops forever.
i tried to disable enable both of the ports, unplug replug the router , try both ports, still nothing, it see something is plugged, but cannot know what it is
i tried to uncheck the TCP ipv6, not working, i then tried to uncheck only the TCP ipv4, not working, it see something is plugged, but cannot know what it is
I do an ipconfig all, it shows that i can't have an ip, so i do an ipconfig release ip and renew ip, i now can have an ip, but internet is still not working, it see something is plugged, but cannot know what it is
i tried to put the ip and dns domain manually, stil not work, it see something is plugged, but cannot know what it is
try to do a ip config releas ip6 to clean the ipv6 slot and this time we are progressing, it recognize the ethernet cable and the network type, shows the icon of being connected to internet, but when i go on the internet, it tells me that i got dns problems, i then go and do an ipconfig flushdns and get dns, nothing change.
I tried to check the drivers of my network adaptaters ( intel R I210 Gigabit ), both connection 1 and 2 seem to work, i tried to update the drivers ( version 12.11.97.0 ) to the most recent version on the intel website ( 19.1), it tells me the update was successfull but still tell me that the version i use is the 12, and not the 19. This time i tried to plug the ethernet cable and it doesn't even see that a cable is plugged, i then rollback my drivers back to the previous version and i now have the internet connection symbol, with a yellow triangle over it., telling me unidentified network, no internet access.
i emailed the guys who mounted the pc and they told me they had no issues with the LAn services, it's getting on my nerves, can someone helps please !
model : Thomson DCM475
serial 00886-334203680
motherboard : Asus P9X79-E WS LGA2011 DDR3 Motherboard CEB
power supply : Corsair AX860i 860W Modular 80PLUS Platinum Power Supply CP-9020037-NA
Windows 7 pro
using a wired ethernet connection
number of device connected : only one, the computer itself
IPS : tekksavy
using LAN connection on motherboard
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