Networking issue on Hotwire installation

spike3333

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Feb 10, 2015
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I recently had Hotwire installed in my home and removed my Comcast system. Part of my network includes a remote hard drive that I move downloaded movies to watch later. I had the network working on the Comcast system but haven't been able to in the new Hotwire install. Here is the configuration:

ZXHN F688 PON ONT home gateway (Hotwire)
Numerous Computers connected wirelessly
home gateway has 4 LAN connections. I was told that I could use LAN2 and LAN3
My computer is wired and connected to LAN3
A Netgear WNDR3400V2 is connected to LAN2
The Netgear is a wireless router but is only being used as a switch/server (not sure if this is the correct terminology).
The reason I am using the Netgear is that it has a USB and a hard drive can be connected to it. I am using it to move movies I download from the internet to the hard drive using ReadyShare.
Also connected to the Netgear is a Sony N-200 Streaming Media Player.
Once the movies are on the drive, I move the USB to the Sony and watch the movies.
I fixed the IP address of the Netgear to 192.168.1.21 which is in the range for LAN2.
When I log into the router (192.168.1.1) I cannot see the Netgear.
The wirelessly connected devices can see the Netgear.
The only way I can see the Netgear is if I plug my computer into the Netgear instead of the router.
It will work for a while but then my connection to the internet slows and it seams like it creates a conflict somehow (not explaining this well but if I run a speedtest, the signal is very erratic).

Can someone suggest a configuration that might work. Do I need to modify the settings in the Hotwire Gateway or the Netgear to get them to work together.

Thanks,

Dwight
 
Is DHCP enabled on the Netgear router? If you were to use at a switch, wireless access point, network storage you would need to disable DHCP and leave that up to the router at your gateway. Your Netgear should be connected to it from one of its own LAN ports (not the WAN or internet port). Sometimes cable modem/routers will have a gateway LAN block that will keep devices from communicating with each other through its LAN.

You should be able to leave your computer plugged into the Netgear switch port. If this is causing instability with your internet there might be a problem with your router or its processor might not be able to handle all of the usage.
 
I disabled DHCP on the Netgear and plugged it from one of it's LAN ports into LAN3 on the Hotwire gateway and gave it an ip of 192.168.21 which is in the range of LAN3. I plugged my computer into LAN2 of Hotwire gateway and it has been assigned an ip of 192.168.1.11, My wireless are all given ips in the 192.168.1.4x range. All the wireless and my wired connection see each other and the internet. My wireless see the Netgear and can log into it but I can't see it or log into it. When I log into Netgear from my iPad and do a network map, it sees everyone but my wired computer - 192.168.1.11. I also disabled UpnP as was recommended by another Forum.

Any suggestions or other configurations to try?