Question New 3200 ram showing as 2133 in task mgr.

[michial]

I have a new Omen 30L HP with AMD Ryzen. It was built this spring. It has a Moria3 motherboard. It came with 16 hb of hyperx fury ram clocked at 3200. Task Mgr showed it at 3200. I replaced it with 32 gbs of Corsair Vengeance Pro 3200 but task mgr is showing it as only 2133. Is there a way to make it show at 3200? I took it out and reinstalled the hyperx and task mgr shows 3200. Not sure what to do. It’s a brand new computer and brand new memory that Corsair said was compatible. Here is a spec sheet for the system https://support.hp.com/us-en/document/c06613573

 

[SkyNetRising]

Can you show screenshots from CPU-Z memory and spd sections?
(upload to imgur.com and post link)

Task Manager is known to show inaccurate data.

 

[logainofhades]

Probably need to go into bios, and change the ram settings, if it is truly running at 2133. It might have reset ram speeds, when you put the new ram in.

 

[michial]

Probably need to go into bios, and change the ram settings, if it is truly running at 2133. It might have reset ram speeds, when you put the new ram in.

If it reset to 2133 it went to 3200 as soon as I plugged in the original hyperx ram. Both ram is DDR4 at 3.2.
I don’t know how to go into bios. HP has a free assistance app that I think will update bios.

 

[michial]

Corsair website says it’s 3200mhz with
SPD latency 15-15-15-36
SPD Speed 2133Mhz
Speed rating PC4-25600 (3200mhz)

The hyperX memory is the same pc4-25600 3200mhz
Says it’s compatible with AMD300 series. I have an AMD Ryzen 7 3700x.