[SOLVED] New 500GB hard drive recognized as 0.00GB?

[OddSocks1234]

Update: I contacted WD and it turns out Amazon sent me an OEM drive for some reason. Got refunded for it. Thanks for the answers tho.

I just built a pc today using new parts. When trying to install Windows 10 Pro through bootable USB the hard drive shows 0.0MB and Windows can't be installed. I checked BIOS and it's also showing no space on the hard drive. This is my second time building a pc so I don't have much experience with these problems. The hard drive is WD Blue 500GB WD5000AAKX and the motherboard is GIGABYTE B450M DS3H. Any help will be appreciated.

 

[SkyNetRising]

Try cleaning the drive before installing windows on it. Try changing partitioning scheme of the drive.
That can be done from command prompt with diskpart.

 

[OddSocks1234]

Try cleaning the drive before installing windows on it. Try changing partitioning scheme of the drive.
That can be done from command prompt with diskpart.

I tried doing this. It lets me clean the drive but when trying to change partitioning scheme it gives the error "A device which does not exist was specified."

 

[fzabkar]

Does the drive spin up? If not, then Power Up In Standby (PUIS) may be enabled.

HDAT2 is one tool which can disable/enable PUIS.