- Mar 2, 2014
- 2
- 0
- 4,510
Hi everyone,
I'm new to pc gaming and recently bought an ASUS g10, pre-built pc. I have basic computer knowledge only and wanted to ensure the computer was in no way defective so I have been checking the event log. I have a repeating error 41-Kernel/power...Says something about computer was shutdown unexpectedly and restarted after an improper shutdown, failed fast startup.
I'm not sure what motherboard I have, but I have a gtx760 3gb gpu, i7 4770 cpu, 32 gb ram, and 1tb hard drive.
I know these details aren't much but the exact model is ASUS G10ac-us009.
After researching the issue on this site and other forums I had concluded I was most likely an old driver, so I went to updating them.
Remember I am a new to pc user...I made one huge mistake in thinking that a driver updater would help me...it ended up downloading Microsoft standard drivers...specifically the hd audio driver. After re-installing the realtek driver I had, the hd audio manager would not work!
I tried a windows 8 system reset, but the drivers were not fixed...
At this point I would really just like the computer to be like it was out of the box...with the correct realtek drivers and audio hd manager...After all my attempts at *fixing* didn't work I would rather just start fresh.
So in summary could anyone show me how to fix my hd audio manager or possibly how to reset my system in a way that will make all the oem software back to normal? And I still have an error 41 everytime I restart.
Sorry if this was not very descriptive or easy to understand, I am still trying to get used to all the new computer technology. (over 10 years since I had one) That being said all these problems have been very stressful and confusing, I would really just like to play games and not worry about errors or missing features because I was over confident in my abilities.
Any help is so greatly appreciated..Thank you!
Quick edit...after reinstalling the realtek driver, my audio manager is back but with a different interface. The old one was black and had a very cool look to it, this one is very plain...white with what seems to be minimal options. I would much rather have the older one.
Also i'm running windows 8 64 bit...and I have no idea if I have a sound card, or if my motherboard has one built in? I cant seem to find much info on the motherboard.
EDIT-ran speccy here are my exact motherboard specs copied from there
Motherboard
Manufacturer ASUSTeK COMPUTER INC.
Model G10AC (SOCKET 1150)
Chipset Vendor Intel
Chipset Model Haswell
Chipset Revision 06
Southbridge Vendor Intel
Southbridge Model H87
Southbridge Revision C2
I'm new to pc gaming and recently bought an ASUS g10, pre-built pc. I have basic computer knowledge only and wanted to ensure the computer was in no way defective so I have been checking the event log. I have a repeating error 41-Kernel/power...Says something about computer was shutdown unexpectedly and restarted after an improper shutdown, failed fast startup.
I'm not sure what motherboard I have, but I have a gtx760 3gb gpu, i7 4770 cpu, 32 gb ram, and 1tb hard drive.
I know these details aren't much but the exact model is ASUS G10ac-us009.
After researching the issue on this site and other forums I had concluded I was most likely an old driver, so I went to updating them.
Remember I am a new to pc user...I made one huge mistake in thinking that a driver updater would help me...it ended up downloading Microsoft standard drivers...specifically the hd audio driver. After re-installing the realtek driver I had, the hd audio manager would not work!
I tried a windows 8 system reset, but the drivers were not fixed...
At this point I would really just like the computer to be like it was out of the box...with the correct realtek drivers and audio hd manager...After all my attempts at *fixing* didn't work I would rather just start fresh.
So in summary could anyone show me how to fix my hd audio manager or possibly how to reset my system in a way that will make all the oem software back to normal? And I still have an error 41 everytime I restart.
Sorry if this was not very descriptive or easy to understand, I am still trying to get used to all the new computer technology. (over 10 years since I had one) That being said all these problems have been very stressful and confusing, I would really just like to play games and not worry about errors or missing features because I was over confident in my abilities.
Any help is so greatly appreciated..Thank you!
Quick edit...after reinstalling the realtek driver, my audio manager is back but with a different interface. The old one was black and had a very cool look to it, this one is very plain...white with what seems to be minimal options. I would much rather have the older one.
Also i'm running windows 8 64 bit...and I have no idea if I have a sound card, or if my motherboard has one built in? I cant seem to find much info on the motherboard.
EDIT-ran speccy here are my exact motherboard specs copied from there
Motherboard
Manufacturer ASUSTeK COMPUTER INC.
Model G10AC (SOCKET 1150)
Chipset Vendor Intel
Chipset Model Haswell
Chipset Revision 06
Southbridge Vendor Intel
Southbridge Model H87
Southbridge Revision C2
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