New ATI X800GTO shuts down my PC!

[Hankman67]

Just put in this video card, a new power supply, and did a fresh install of xp home (after formatting). Everything has been working wonderful for days, until I started gaming. I installed Call of Duty 2, started playing, and after a few scenes the PC just shut off. This happened over and over. I installed the latest Catilyst and ATI drivers but it did not help.
I gave up on COD2 and un-installed. Next, I installed Quake 4. About 2 minutes into the game, the PC shuts off. Am I never going to be able to play games with this card? The system runs flawlessly until I play a game. Is something overheating? If so, is it the video card or the PSU?
Please help.

 

[jaguarskx]

Give all you system specs.

You may have a weak PSU or an overheating issue.

 

[FeareX]

The X800GTO doesnt require that much power. It doesnt needs extra power unless you have the gto2.

Check your temps with atitool.

 

[Hankman67]

Just put in this video card, a new power supply, and did a fresh install of xp home (after formatting). Everything has been working wonderful for days, until I started gaming. I installed Call of Duty 2, started playing, and after a few scenes the PC just shut off. This happened over and over. I installed the latest Catilyst and ATI drivers but it did not help.
I gave up on COD2 and un-installed. Next, I installed Quake 4. About 2 minutes into the game, the PC shuts off. Am I never going to be able to play games with this card? The system runs flawlessly until I play a game. Is something overheating? If so, is it the video card or the PSU?
Please help.

System Specs:

CPU: AMD64 2800+
RAM: 768 MB DDR
HD: (2) Raptor 36GB SATA - RAID 0
DVD Rom
DVD RW
floppy
MOBO: Chaintech VNF3-250
PSU: Rosewill RV450
Fans: 3 added case fans, 1 GPU slot fan

Why is the system turning off? Wouldn't overheating of the graphics card just cause the system to freeze or lock up?

 

[FeareX]

Taking the PSU is 450W (wich is sufficient).

Download atitool and measure the temps of your gpu. Above 70*C is high, but till 80*C you're safe

 

[Hankman67]

OK I've loaded and ran ATItool. I'm not sure what to do but I've set the fan to run at 100% at or above 60 deg. When I click on "show 3D view", the temp keeps going up. After about a minute the temp goes up to 85 deg and I stop it. It then will settle back to approx. 50 deg or so. Is this hot? What else do I need to do with ATItool?

Update. I started the temp. logger and started playing Quake 4. No more than 2 minutes into the game, the system shut down. After restart, the logger reports that it shut down at a GPU temp of 75.8 deg. Again, is this too hot? It was 49.4 deg at the beginning of the game.

 

[FeareX]

Well its a bit hot, but doesnt seem TO hot to me. Does it needs an extra power cable? (as i said x800gto's dont use them as far as i know but just to make sure)

You can try to underclock it a bit and let the fan run 100% the whole time

 

[Hankman67]

Thanks a lot for your help.
It does need and has a molex power cable connected. It's the Sapphire model card.
What exactly should I underclock to, and what do I change in ATItool.
(I've never messed around with factory settings before).

 

[benjamin]

Thanks a lot for your help.
It does need and has a molex power cable connected. It's the Sapphire model card.
What exactly should I underclock to, and what do I change in ATItool.
(I've never messed around with factory settings before).

Try aiming a spare system fan at the card, running with the door open, or otherwise to artificially lower your temperatures.

It still shouldn't be crashing at 75c, though. Consider an RMA.