[SOLVED] New Aurora R12 Alienware computer running really bad

[Jake277]

The specs of this computer is
GPU - RTX 3060 ti
CPU - I7-11700kf
1tb SSD
16 GB RAM - single channel

The performance when in games is very poor like 40-60 fps on high settings and 60-70 on medium and low, this is tested on games like Rust, Warzone and Escape from Tarkov.
I have even been playing Game Dev Tycoon which has VERY VERY basic graphics and the fps drops to 20.. i dont udnerstand.

i have upgraded the BIOS and all other drivers are updated. Does anyone know how to help?

 

[JohnBonhamsGhost]

what resolution?
also what temperatures are your CPU & GPU reaching?

and make sure you're using a High Performance power plan in Windows.

 

[Jake277]

1080p
the CPU and GPU are both around 50-60 °C while playing games.

 

[Bob.B]

The specs of this computer is
GPU - RTX 3060 ti
CPU - I7-11700kf
1tb SSD
16 GB RAM - single channel

The performance when in games is very poor like 40-60 fps on high settings and 60-70 on medium and low, this is tested on games like Rust, Warzone and Escape from Tarkov.
I have even been playing Game Dev Tycoon which has VERY VERY basic graphics and the fps drops to 20.. i dont udnerstand.

i have upgraded the BIOS and all other drivers are updated. Does anyone know how to help?

Moving up to dual channel ram should give you a bump.

 

[Jake277]

I feel like it wouldnt do THAT much, yes it would help but the computer has really poor performance i didnt think that duel channel was that important.

Also the RAM is very expensive, already paid ALOT for this computer.

You know.. when you buy a pre built you would expect to be able to turn it on and get straight into games, expecially at that price.
my old 1070 build has much better performance

 

[DSzymborski]

Honestly, are you still able to return the PC? OEM gaming PCs are a huge nightmare.

View: https://www.youtube.com/watch?v=8ulhFi5N2hc


I'm not a fan of companies like Cyberpower, but at least you get standardized parts and can fix their incompetence.

 

[JohnBonhamsGhost]

You know.. when you buy a pre built you would expect to be able to turn it on and get straight into games, expecially at that price.

you might think that but doing any amount of research into it first you would see that a large portion of them come with all types of stupid problems that are not addressed by the builders or distributors.

there are large amount of threads started here alone every day with members having "No Display" issues and all sorts of DOA components in their brand new pre-builts.

the main argument against pre-built systems is that they are a pain to hardware troubleshoot due to issue with voiding warranty.
and a pain to RMA due to large shipping fees and losing your entire system for weeks at a time.

 

[Bob.B]

I feel like it wouldnt do THAT much, yes it would help but the computer has really poor performance i didnt think that duel channel was that important.

Also the RAM is very expensive, already paid ALOT for this computer.

You know.. when you buy a pre built you would expect to be able to turn it on and get straight into games, expecially at that price.
my old 1070 build has much better performance

Bumping perf is sometimes done in little chunks.
A tweak here/a part there....etc.
Your call what you want to do.

Ram...64 bucks.
https://www.crucial.com/memory/DDR4...­_-d2c-_-0b89fe62-415b-421d-bbfb-af631d6f025b

 

[--SID--]

16 GB RAM - single channel

What are the RAM specs? 3200C22 1,2v?
Does it support XMP? A lot of prebuilts only support JEDEC.

 

[jacob249358]

The specs of this computer is
GPU - RTX 3060 ti
CPU - I7-11700kf
1tb SSD
16 GB RAM - single channel

The performance when in games is very poor like 40-60 fps on high settings and 60-70 on medium and low, this is tested on games like Rust, Warzone and Escape from Tarkov.
I have even been playing Game Dev Tycoon which has VERY VERY basic graphics and the fps drops to 20.. i dont udnerstand.

i have upgraded the BIOS and all other drivers are updated. Does anyone know how to help?

Alienware is so terrible it's just a waste of components. If I were you I´d either return or sell it to some clueless soul

 

[JohnBonhamsGhost]

before returning the system i would first try a fresh wipe of drives and reinstall of the OS:

How To - Windows 10 clean install tutorial

If you are looking for the Windows 11 Clean install tutorial, you can find that here: Windows 11 Clean install tutorial (Click here) Otherwise, welcome to the Windows 10 Clean install tutorial This tutorial is intended to help you, step by step, to perform a clean install of Windows...

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