Question new build audio crackling msi mpg b550 gaming edge wifi

[Wernster]

So, When I launch my pc and watch a video or talk with my friends on discord I get this crackling sound in the background and sometimes it gets even a little distorted. I have tried everything in properties from updating drivers to changing format etc, basically everything they said online. I have also checked that all my cables are plugged in they way they should be, I have also increased the vddg to 0.900v and 1.000v and it helped a little bit, but I still hear the crackling, built my pc yesterday.



System Information
------------------
Time of this report: 11/22/2020, 16:49:00
Machine name: DESKTOP-8FDOQUB
Machine Id: {586969F3-FACF-422E-AFE0-A6AEC85A556B}
Operating System: Windows 10 Home 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7C91
BIOS: 1.00 (type: UEFI)
Processor: AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~3.6GHz
Memory: 32768MB RAM
Available OS Memory: 32718MB RAM
Page File: 6449MB used, 31389MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0546 64bit Unicode

 

[sidzej]

I have got the same issue and it is bothering me a lot. I tried all versions of bios, latest realted drives, even added high quality ASUS soundcard (thinking it was coming out of realtek on-board card), nothing...the crackling is still there. The only way to reduce the noise a bit is when I select the SILENT mode via MSI Dragon utility, but then system performance is heavily reduced. I fear it is something to do with CPU fan (I've got box version) or System fans. Very strange, first time I have this issue. I am using a pair of JBL active speakers, listen to music a lot and really can't support this static noise at all! Any help is appreciated - I am even thinking of sending the motherboard back and taking another brand.

 

[sidzej]

Try this, for me it finally worked, the key thing to change is the max processor state from 100 to 99. I also changed min processor state from 99 to 20. No more crackling!

View: https://www.youtube.com/watch?v=6NcZCMu5kCw&feature=emb_logo