New build BSODs

[HK416]

Hello,

So I recently built a new computer with mostly new and some recycled parts. It's also my first build that I have overclocked. I have been having crashes when my computer idles (at least I think it's when I idle because it never crashes when I'm in front of the computer) and I was wondering if anyone could help me.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800D6F4028
BCP3: 00000000BF800000
BCP4: 0000000000200401
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


CPU: i5 4690k
Mobo: Gigabyte GA-Z97X-GAMING 3 Z97
Ram: GSkill RipJaws X, 4GB x 4, 1866mhz
Case: Rosewill Armor Evo
PSU: Cooler Master Elite 460W
GPU: Zotac ZT-90101-10P GTX 970
SSD: OCZ Agility 3 120GB
HDD: Western Digital 2TB

Also if someone could help me figure out how to attach the dump file that would be awesome.

 

[scout_03]

use this and post what it found http://www.resplendence.com/whocrashed

 

[HK416]

There's about 10 of these all saying the same thing under "Bug Check Description"

On Sun 6/28/2015 7:29:39 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062815-12807-01.dmp
This was probably caused by the following module: hal.dll (hal+0x12A3B)
Bugcheck code: 0x124 (0x0, 0xFFFFFA800F90C028, 0xBF800000, 0x200401)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

 

[scout_03]

you have to do these test and i would strip system to minimal parts one of them is falling and made the error http://windows.microsoft.com/en-us/windows-8/resolve-windows-blue-screen-errors

 

[HK416]

So I had disabled the cpu overclocking and it still crashed. But then I also disabled the RAM overclocking (of the Mobo cause 1866 is native to my ram) and I haven't had a problem since.

 

[scout_03]

it could be that ram overclock was to high retry the ram overclock without raising voltage on it a notch at the time and do the same with cpu .

 

[madchemist83]

Seems like a little to weak of a psu for 970 and 4690k oced. That might be the issue. Power to the people !!!

 

[HK416]

I was wondering if I needed a stronger power supply. Why would it crash when I idle though? Also it totally crashed like 15 times while it was idling while I was getting my car serviced today.

I used PC part picker to check to see if my PSU would work or not but it could be wrong.

--------------------------------------

After some quick google searches I found on NVidia's website they recommend at least a 500W. It says the card should only draw 145W. So with all my extras and stuff I should be close to 350W of draw on 460W of output. W/e. It's a three year old PSU anyways so I wanted to replace it sooner than later. I was running through my head asking how one of these awesome new parts could be having a heat issue but a power supply issue makes alot more sense.

 

[madchemist83]

Yes but your psu is not even 80+ rated. Definitely psu. Also when you say idle it still jumps once in a while and draws more power. If it's 70+ rated that means 460 w gives you about 320 to 340 w. Not enough. Get rosewill capstone 80+ gold 550w .. should be enough but might be pushing it when you doing a major oc or get another gpu later

 

[madchemist83]

Also ur mobo have only 4 phases and the quality of the capacitors and inductors is mediocre so that might be a part of the problem.

 

[HK416]

I have no idea what 4 phases means. I'm not really in the know on power supplies.

 

[HK416]

The thing that really confuses me is that it'll game just fine, which is when I would assume has the most power draw happening. It only has a problem with idling.

 

[scout_03]

just to make shure that the ram is good i would memtest each of the module one at the time .

 

[HK416]

RAM came up good. Still waiting on the new power supply.