Question New build Freezing

Jul 28, 2020
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Hello all,
Haven't built a rig in a while but my son wanted a new gaming computer and saved his money so we ordered some parts up from new egg and threw it together. Everything seemed fine from the beginning but as he has been trying to play more graphics intensive games we've started having a problem. The system freezes sometimes throwing the windows error "there's a problem and windows needs to shut down", you know the one, but most of the time it just freezes and we would have to reset it. first thought it was the graphics card so no problem read more reviews and problems people had been having. Exchanged the original EVGA RTX 2060 card for an MSI GTX 1660 Ti. We've made sure all drivers and bios were up to date, ran test after test, made sure there were no overheating issues and still the freezing continues. Reloading windows didn't seem to help and I'm kind of at my wits end. This rig plays World of Warcraft with no issues but if he we try ot play something like Black Desert online or RUST this freezing problem rears its ugly head. Any advice would be greatly appreciated.
Here's our build.

OS Name Microsoft Windows 10 Home
Processor Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz, 3696 Mhz, 6 Core(s), 6 Logical Processor(s)
ASUS TUF Z390-PLUS GAMING (WI-FI)
G.SKILL TridentZ Series 32GB (2 x 16GB) 288-Pin DDR4 SDRAM DDR4 3200 (PC4 25600) Intel Z370 Platform Desktop Memory Model F4-3200C16D-32GTZKW
MSI GeForce GTX 1660 Ti DirectX 12 GTX 1660 TI VENTUS XS 6G OC 6GB 192-Bit GDDR6 PCI Express 3.0 x16 HDCP Ready Video Card
WD Blue 3D NAND 1TB Internal SSD - SATA III 6Gb/s 2.5"/7mm Solid State Drive - WDS100T2B0A
CORSAIR - RMx Series 850W ATX12V 2.4/EPS12V 2.92 80 Plus Gold Modular Power Supply - Black
Corsair iCUE 220T RGB Airflow CC-9011173-WW Black Steel / Plastic / Tempered Glass ATX Mid Tower Computer Case
 
Jul 28, 2020
10
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Forgot to mention we've ram Memtest after figuring out the mutli core processor issue that program seems to have, and ran Heaven unigen for a couple hours with no issues.