New build GA-Z77X-D3H with i5-3570k turns on and off

[bkdarch]

Hello,
Helping a friend build a pc for his nephew-- Have it all assembled and it wont boot even to splash screen (see no video-) It just cycles power on power off every 2 seconds- Dont know what bios version MB has bc we dont have a backup cpu to test with--wondering if its a ivy compatibility issue with MB bios or something else..?

gb ga-z77x-d3h
i5-3570k stock fan
650w antec-- (tested ok in diff pc)
crucial 12 gb pc1600 ram (tried 1 stick at a time)
MSI 7770- tested ok
corsair 600t case

 

[sadams04]

Since you tested with a single memory module (and different modules) I would be looking at the motherboard. There is still the possibility of the memory being bad, but less likely with the testing you performed. There should be no issues with the motherboard and CPU from a compatibiltiy standpoint. If you pull the HD 7770 and go with the integrated HD 4000 graphics do you have a different result?

MEM - Just curious, but what configuration is that 12GB in? Pairs? ..hopefully not three modules.

 

[larkspur]

It isn't a compatibility issue - [strike]I can guarantee your board supports the 3570k out of the box.[/strike] Edit: See below - apparently this particular Z77 board's original "F6" version BIOS does not support Ivy...

Take the motherboard out of the case (if you haven't already) and place it on a non-conductive surface (a wooden cutting board is perfect). Inspect the board both on the top and bottom for any damage, debris or tiny bits of metal that could be causing a short-circuit. Blow the motherboard off with canned air to ensure no debris.

Remove the CPU and inspect the socket for any bent pins and make sure that no thermal grease/pad stuff from the cpu cooler has glopped down onto the contacts.

Reinstall the CPU, thermal grease, and CPU cooler. Make sure the CPU cooler is mounted correctly and completely. Install one stick of ram and hook up all power cables. Don't install the video card yet - use the integrated video ports on the motherboard. Install a PC speaker (if you can get one or if one came with your case). Cross fingers and boot the PC. Listen for beeps from speaker and look for video (make sure monitor is on proper input). If you continue to get nothing, no guarantees of course, but it's likely your motherboard - but you should hook up that speaker so you can see if it's talking. Some boards also light up LEDs in patterns to communicate problems. Hope some of that helps!

 

[bkdarch]

Since you tested with a single memory module (and different modules) I would be looking at the motherboard. There is still the possibility of the memory being bad, but less likely with the testing you performed. There should be no issues with the motherboard and CPU from a compatibiltiy standpoint. If you pull the HD 7770 and go with the integrated HD 4000 graphics do you have a different result?

MEM - Just curious, but what configuration is that 12GB in? Pairs? ..hopefully not three modules.

I cant even get beeps out of this thing--and we pulled the cpu once and reset it --- funny thing was prior to pulling it the system would shut down and wouldnt power back up unless the power cord was pulled- then it would run the system fans indefinitely but still no beeps or video-- like the MB was just passing the current through to the fans- Ive pulled the gpu entirely and still nothing -- the memory is 4x2 and 2x2- ive tried each one single in each slot with no success... i keep reading that if the MB has older bios it wont recognize ivy.. but you think that couldnt be it?

 

[larkspur]

Well, ok I lied about the guarantee - apparently Gigabyte released your Z77 board originally with the "F6" version BIOS that does not support Ivy (doesn't make much sense at all). BIOS revision F7 is needed for the 3570k. Frankly, I find this ridiculous, but what you should do is find out what BIOS version you have and whether your board includes a way to update the BIOS without a CPU (some boards these days do, read your motherboard manual). Sorry for the initial confusion, I'll edit my prior post.

Reference: http://www.gigabyte.com/support-downloads/cpu-support-popup.aspx?pid=4144

 

[bkdarch]

do you know if there is a way to see the shipped bios version from info on the box or board? I cant find anything on it and am curious...

 

[larkspur]

I don't. Write down the board's serial number and all that jazz - should be on a sticker somewhere. Call up Gigabyte. That's the best I can do on that. Like I said, I'm pretty shocked Gigabyte would release a retail z77 board without the IB CPU codes... the codes were released months before panther point (z77, etc.) launched. At least that's my memory of it, but maybe my organic computer needs better ECC. But anyway, there's no guarantee that is your problem unless you can confirm your BIOS version doesn't support Ivy. It still may just be a bad board.

 

[envy14tpe]

Wow. Interesting to read your posts. Of all the problems, Compatibility issues with z77 and Ivy seemed impossible. If everything is true, this sounds like a stupid mistake on the part of Gigabyte. Also, the D3H has been out for a while, I'm not sure how this could happen.

I did notice you have 12GB of RAM. That's an odd number, not the 12, but usually the RAM comes in 4, 8, 16, or 32GB. I thought you had to use the same kind of ram in each slot. Either you use 2 slots or 4 slots. If you use 4 slots then the RAM sticks must be the same, right?

 

[larkspur]

Well until the OP talks to Gigaybyte, it's all just speculation. I continue to doubt that GB released a retail Z77 board without support for Ivy. The "F6" version BIOS was probably an engineering BIOS used for the design and development process and F7 was probably the first version to go to retail.

 

[bkdarch]

Well until the OP talks to Gigaybyte, it's all just speculation. I continue to doubt that GB released a retail Z77 board without support for Ivy. The "F6" version BIOS was probably an engineering BIOS used for the design and development process and F7 was probably the first version to go to retail.

Ended up returning the MB- Never figured out bios version but think its possible it had some bent pins in the socket after removing cpu-- microcenter took it back no problem but we had to drive 90 mins-- they even gave him some money back bc the price was now lower and a new rebate bc he never sent the orig one in.. new bios is F8..