New build not working

[panjo1]

So, I just put together this build: http://pcpartpicker.com/p/3Gmgcf

Got all the bits in and connected, powered it up .. the fans start, the motherboard and gpu light up, the monitor flickers expectantly, but then... nothing.

WTF??

http://1drv.ms/1GLG6iD
http://1drv.ms/1GLGi16
http://1drv.ms/1GLGnCe
http://1drv.ms/1GLGrBI
http://1drv.ms/1GLGwpe

Thanks guys.

 

[gskill support]

Any solid lights on the board? Double check installation. Try one memory module at a time to see if it can boot.

 

[panjo1]

I'm an idiot. I forgot the CPU ATX connectors. It is booting in to BIOS now But.. my apparent 3000mhz ram is only clocking @ 2133. What gives, any ideas?

 

[gskill support]

Enable XMP Profile under AI Overclock Tuner. If unstable, reduce frequency to DDR4-2800 or 2666 and see if that works.

 

[panjo1]

Thanks. I tried enabling it, but yes.. unstable is the word. Restarted 3 times before the BIOS screen before telling me that overclocking failed. I will try scaling it back, but starting to feel I've been ripped off a bit here?

 

[gskill support]

Ripped off in what way?

All DDR4 boot up as DDR4-2133, then with a compatible motherboard and capable CPU, you can enable XMP to unleash the full power of the performance RAM.

Do you have the latest BIOS?

 

[panjo1]

Hi,

I just noticed your tag is gskill support, I presume you are associated? If so, it's nice to be in contact with you directly, so thanks, that is indeed good support.

The reason I say ripped off, is because usually it is expected that things run as described, out of the box; or if not, surely some instructions wouldn't go amiss? Anyway, if I can get it resolved, it's all good.

I didn't actually know that all DDR4 booted up as 2133 (it has been a while since my last build), but that's for the info. I do question though, what out of my build is not capable for running at this speed? I have not yet checked if my BIOS is the latest version, I will asap. This seems an unlikely fix though? But, I've been wrong a couple of times already

Cheers

 

[gskill support]

Yes, so I'll be able to help you through this and get it working properly. 😉

High performance RAM has never been plug and play. It defaults to the standard value, then the user must enable the memory profile or manually input settings. It does suck in a sense, but it allows any RAM to be able to boot in any computer. Simple instructions to include would seem like a good idea, but the flaw with that is the necessary changes vary depending on motherboard and CPU. Motherboard manufacturers do include a user's guide that mentions how to work around the BIOS options and set up RAM, but no one reads that, so that proves paper instructions not effective as well. So here is where I come in to help!

The CPU and motherboard should be capable, so right now the main thing to check is the BIOS/EFI version. It is definitely a likely fix. When having any type of compatibility problem, must make sure to have the latest firmware.

And based on the results you tell me I can provide further assistance from there.

 

[panjo1]

Well, I've never been so pleased to be so wrong! Updated BIOS and now all is running smoothly @ 3000Mhz. Thank you very much, phenomenal support.