New build PC shuts down randomly - CPU/Mobo both stay on

May 21, 2018
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Hi guys,

just built a new rig over the last few weeks, and now I've started to have issues with the machine randomly shutting off. (sometimes in a game, or sometimes even just after signing back into Windows) The CPU Fan and Mobo stay on, but the keyboard, mouse, and sound all kill off and the monitor goes into stand by. The only thing that resolves it is to kill the power to the motherboard and reboot. Its happened 10 or so times over a two week period. Tried using different keyboards and mice but still have the same issue. Any ideas? Specs are:


Ryzen 5 2600
Corsair Vengeance LPX 16 GB (2 x 8 GB) DDR4 3000 RAM
ASUS STRIX B350F Gaming MOBO
Corsair CX550M PSU
EVGA GTX 1050TI

Thanks!


 

ameyer75

Reputable
May 17, 2017
196
0
4,760
Download a hardware monitor and check your temps. Might be a power issue. Could also be a Windows problem. I sincerely doubt this has anything to your peripherals. What kind of cpu cooler are you using? Have you overclocked? Are you drivers/bios up to date?

Have you done any troubleshooting yourself?