New build sound issue

[mgkunkel]

I just built a X2 555 using a m4a79xtd evo mobo, Win 7 64-bit. I have some odd sound issue tho, that i think is killing games.

BF2 starts fine, and does the intro in single player about 1944 and some failed invasion, then a guy starts talking but it is all garbled, and the screen is black. it eventually (1 min?) kicks back to the desktop.

Same scenario for Red Alert 3, except it is crackly the entire time, and may or may not even start into the skirmish.

COD4 plays fine.

I am using the Stereo Speakers as default, and there is no driver to update. All other sounds seem fine. Any ideas VERY welcome!

Thanks!

 

[Alvin Smith]

There may not be any newer drivers to install but, is the correct sound device selected for each game?

If the game options allow, attempt to use a standard sound-blaster device.

Also ... I do not know what chipset (realtek?) but, diagnostics may exist, either from the mfg support site, from the mobo mfg, or in the public domain.

It sounds like playback of media files works but synthesis is breaking down ...

whatever it is ... seems like only one "mode" is failing.

I would go into the game directories, using explorer, and find any files which are sound related (sort by type) ... click on them and see if they will playback. ...
... If you find the files that sound garbled, and note the file type, that might provide some insight.

Sound, to me, like those games are configured for the incorrect device, tho.

It *could* be a defective sound chip, but I give that possibility less than 1% probability.

The fact that it crashes your computer prolly means that the game is addressing a wrong device OR that the system bios features are not properly enabled.

... Please list your ENTIRE config ... right down to the case and PSU.

ALSO ... What exact sound output type is being employed? ... analog/digital ???

... what connector brings the sound out of your system, and by what path (intermediate devices) does the sound get processed and delivered to your speakers.

Are you using SPDF (coax/optical) or HDMI to get the sound out ???

Summary ... Find/run diags ... confirn games are configd for your chip .. post you entire system config ... models (links?) ... right here.

... Also run extensive diags on your RAM ... cold (at startup) and after warmup ... remove/rotate/reseat RAM modules (the logic is that some games may use more mem and problem only shows up "then/when".)

= c u soon =

 

[mgkunkel]

Thanks, Alvin. I will start by posting what you asked for. I ran dxdiag and listed it below. I think it shows everything, but I will summarize my system in case all the dxdiag is overkill.

Another note is that the headphones do not work using the front audio jack. I have the speakers, which work for most things except the 2 mentioned games, plugged in the back of the machine.

Please keep in mind this is my first build, and quite a bit of what you asked for just flew way over my head.

CPU: X2 555, unlocked to X4 955(?)
MB: Asus M4A79XTD EVO
RAM: Kingston HyperX 1600 (only runs at 1333), 4GB
OS: Win 7 64-bit (is this an issue w/games?)
PSU: OCZ 550W Fatal1ty
GPU: Powercolor 4850 1gb
HDD: WD 500GB Blue
DVD: Asus 24x
Case: Antec Illusion 300

Please let me know if this didn't cover all you requested, and I will gladly get the info out here. Thanks so much for addressing this!

DXDIAG:
------------------
System Information
------------------
Time of this report: 5/25/2010, 11:50:23
Machine name: PHENOM555
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 11/25/09 15:44:08 Ver: 08.00.15
Processor: AMD Phenom(tm) II X4 B55 Processor (4 CPUs), ~3.2GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
Page File: 1530MB used, 6657MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 4800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9442)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9442&SUBSYS_22661787&REV_00
Display Memory: 2808 MB
Dedicated Memory: 1017 MB
Shared Memory: 1791 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: HP vs19c
Monitor Id: HWP2658
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: HD15
Driver Name: atiu9p64.dll,aticfx64.dll,aticfx64.dll,atiu9pag,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0001.6105 (English)
Driver Version: 8.723.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/6/2010 20:22:38, 28160 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D702-11CF-EE63-6702A1C2C535}
Vendor ID: 0x1002
Device ID: 0x9442
SubSys ID: 0x22661787
Revision ID: 0x0000
Driver Strong Name: oem10.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RV7X:8.723.0.0ci\ven_1002&dev_9442
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/13/2009 19:07:00, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (HDMI) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/13/2009 19:07:00, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_1043836C&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/13/2009 19:07:00, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/13/2009 19:07:00, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Microphone (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/13/2009 19:07:00, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Line In (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/13/2009 19:07:00, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1532, 0x0007
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 417.7 GB
Total Space: 476.8 GB
File System: NTFS
Model: WDC WD5000AAKS-00V2B0 ATA Device

Drive: D:
Model: ASUS DRW-24B1ST ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

--------------
System Devices
--------------
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267A616A&0&C0
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_834E1043&REV_00\3&267A616A&0&A3
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_834E1043&REV_00\3&267A616A&0&92
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_11AB&DEV_6121&SUBSYS_822F1043&REV_B2\4&2139EF63&0&0048
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA30&SUBSYS_AA301787&REV_00\4&3B65DC7D&0&0110
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_834E1043&REV_00\3&267A616A&0&A1
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_834E1043&REV_00\3&267A616A&0&88
Driver: n/a

Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3403&SUBSYS_83841043&REV_00\4&36B1EA16&0&0038
Driver: n/a

Name: ATI Radeon HD 4800 Series
Device ID: PCI\VEN_1002&DEV_9442&SUBSYS_22661787&REV_00\4&3B65DC7D&0&0010
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_834E1043&REV_00\3&267A616A&0&A5
Driver: n/a

Name: ATI I/O Communications Processor SMBus Controller
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_834E1043&REV_3C\3&267A616A&0&A0
Driver: n/a

Name: Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_83A31043&REV_03\4&200EBFD3&0&0030
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_597E&SUBSYS_82BA1043&REV_00\3&267A616A&0&48
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_834E1043&REV_00\3&267A616A&0&99
Driver: n/a

Name: ATI I/O Communications Processor PCI Bus Controller
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267A616A&0&C4
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_597D&SUBSYS_82BA1043&REV_00\3&267A616A&0&38
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_834E1043&REV_00\3&267A616A&0&91
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_836C1043&REV_00\3&267A616A&0&A2
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267A616A&0&C3
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_597C&SUBSYS_82BA1043&REV_00\3&267A616A&0&30
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_834E1043&REV_00\3&267A616A&0&98
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267A616A&0&C2
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_5978&SUBSYS_82BA1043&REV_00\3&267A616A&0&10
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_834E1043&REV_00\3&267A616A&0&90
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267A616A&0&C1
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1002&DEV_5958&SUBSYS_82BA1043&REV_00\3&267A616A&0&00
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_834E1043&REV_00\3&267A616A&0&9A
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,10.09.0000.40813
ATI MPEG Video Decoder,0x005fffff,1,2,atimpenc.dll,10.09.0000.40813
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16385
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,10.09.0000.40813
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490
ATI MPEG Video Encoder,0x00200000,1,1,atimpenc.dll,10.09.0000.40813
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,10.09.0000.40813
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
ATI Video Scaler Filter,0x00200000,1,1,atimpenc.dll,10.09.0000.40813
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16490
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490
ATI Video Rotation Filter,0x00200000,1,1,atimpenc.dll,10.09.0000.40813
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16385
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16490
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,10.09.0000.40813
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16490

Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7600.16385
Line In (High Definition Audio ,0x00200000,0,0,qcap.dll,6.06.7600.16385

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16485
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16485
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16485

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490

WDM Streaming Capture Devices:
,0x00000000,0,0,,
HD Audio Muxed capture,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

WDM Streaming Rendering Devices:
ATI HD Audio rear output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
HD Audio HDMI out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16485

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7600.16490
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490
Digital Audio (HDMI) (High Defi,0x00200000,1,0,quartz.dll,6.06.7600.16490
Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Digital Audio (HDMI) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16490

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

 

[mgkunkel]

Does it matter that dxdiag says I have Direct X 11, but my card (a 4850) only does Direct X 10? Would that make the games die? (although I am still unsure of the static and garbled sounds).

Thanks!

 

[Alvin Smith]

You have your answer ! ... it is in that report ... er ... *somewhere*.

... That was just, plain mean.

After my last post, I went over to newegg, just to see what a "decent" cheapish PCI sound card costs ...

The SIIG is $24

My point? ... Half your gaming buddies prolly have a "not so old" sound card in their computer junk box, in the back of their closet.

My City (Austin) has a Goodwill Industries Computer Recycle Store ... I'll bet I could get an Audigy card for $5, there, because nobody buys them anymore (except musicians and freaks).

I'm just sayin' ... either as a swap/test/TS tool ... Or, as a permanent solution, the worst case is you are out ... what? ... realistically? ... $14 ?

= Al =

(just something cheap, if not free, that you can try, fairly easily. ... Creative's site will sense the card and auto-download the correct driver .. last time I checked).

 

[mgkunkel]

Okay, that sounds like a good idea. I can take the card from my old computer just as a test.

I did update the drivers from asus' site, and it only made things worse. Some days you can't win for losing.

Thanks for the idea!

 

[Alvin Smith]

also ...

http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=40000353&Description=usb%20sound&name=Adapters%20%26%20Gender%20Changers

 

[mgkunkel]

You have your answer ! ... it is in that report ... er ... *somewhere*.

... That was just, plain mean.

After my last post, I went over to newegg, just to see what a "decent" cheapish PCI sound card costs ...

The SIIG is $24

My point? ... Half your gaming buddies prolly have a "not so old" sound card in their computer junk box, in the back of their closet.

My City (Austin) has a Goodwill Industries Computer Recycle Store ... I'll bet I could get an Audigy card for $5, there, because nobody buys them anymore (except musicians and freaks).

I'm just sayin' ... either as a swap/test/TS tool ... Or, as a permanent solution, the worst case is you are out ... what? ... realistically? ... $14 ?

= Al =

(just something cheap, if not free, that you can try, fairly easily. ... Creative's site will sense the card and auto-download the correct driver .. last time I checked).

I tried that exact sound card, and I still have the same issue. All sounds are fine, except Red Alert 3 is static and within 1-15 minutes crashes to desktop.

BF2 does the same, but always crashes when the guy starts talking. The music is fine.

COD4 plays flawless.

Since the sound card make no difference, does this mean it must be the graphics card (ATI 4850)? I downloaded Catalyst 10.5 3-4 days ago but it made zero difference.

Not sure of the next step, but would love to try these games.

 

[Alvin Smith]

Gotta be some needed device driver selection in the audio control panel of windows or the games, themselves.

I just rechecked your hw config ... couldn't look better ... these games are trying to access some sound sw call that is not loaded and selected ... some ... where.

I would ask on the GAME FORUMS ... FOR THOSE TWO GAMES ... Don't give that whole long scary report ... just the symptoms with the various games ... see if that rings any bells, over there.

I think your hw is absolutely fine ... you may wish to get the latest "README" file, for those two games, as issues with newer OSs are usually listed there, along with common fixes and workarounds.

I would re-install the game(s) ... do an express install ... if that does not work then do the *CUSTOM INSTALL*, which may ask you to make some very specific choices regarding your audio hw.

... Upgrading the mobo bios, and mobo audio chipset drivers (you already did?) ... might also do it.

OTHER PLAYERS OF THOSE GAMES MAY KNOW !

= Al =

 

[Alvin Smith]

PS ... UNINSTALL (REMOVE) both games from the WINDOWS CONTROL PANEL (Add/Remove Progs) ... BEFORE re-installing them.

= Al =

 

[mgkunkel]

Thanks for the responses, Alvin. I have uninstalled via Control Panel, and reinstalled, but haven't tried Custom. I'll add that to the list.

I have not updated bios... too scary. Not really sure how, and almost hate to as everything else if fine, but I may try it.

How do I update the mobo audio chipset drivers? I found it odd that when viewing the Properties of the audio/speakers, the "update drivers" button is greyed out, as is "roll back" (or whatever it says). DOes that indicate an issue?

Again, thanks for all your suggestions!

 

[Alvin Smith]

If I had more time, today, I would follow the newegg product link to your mobo site and poke around the support and downloads sections and I would also read all the bios update release notes (lists issues and fixes for a given rev) ... You are looking for the audio chipset drivers ... either from mobo maker or chipset support site.

Plese ! ... If YOU solve before "we" do ... report the final fix or workaround here !!

... I am now very curious to find out what the heck is up ... I would try other games, too ... one of them may issue an error report that might shed light.

= stay with it =

 

[mgkunkel]

I have the latest VIA audo drivers, which is what my onboard sound says it uses. Is that what you mean by upgrading mobo audio chipset drivers?

(Yes, I certainly will post any solution back here. I have posted in two other forums on this site and am looking for a gaming forum here. You never know...)

 

[Alvin Smith]

yup ... that's what I meant.

I would have installed the games after the add-in "sound blaster" compatible card (and drivers) had been fully installed/selected/and tested with other games (with audio coming from that card, rather than VIA ... don't forget to ask around at the game site(S).

= Al =

 

[mgkunkel]

Took me more time to figure out how to find this thread than it did to solve my problem.

The problem was an unstable core that I had unlocked. Being new to this, I assumed that if I unlocked a core, and the system booted and ran, all was good. NOT! As I found the hard way, only in certain taxing situations will my core fail. Further, since it only killed the game and dumped me to the desktop, I never considered it was a bad core. Lesson learned.

Thanks for the suggestions, tho. There were all worth trying!

 

[Alvin Smith]

Ahhh ... The OLD "Unstable Unlocked Core" Trick ...

I SHOULD have guessed that, RIGHT away !

= Al =