Good Evening
I recently completed a new build. I'm not an expert but I have put together a few PCs without issue previously.
I thought I had finished a new build on Sunday but after powering up, it took a long time to post, around five minutes. It came up with an error message saying
"New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed.
Press Y to reset fTPM, if you have BitLocker or encryption enabled, the system will not boot without a recovery key
Press N to keep previous fTPM record and continue system boot, fTPM will NOT enable in new CPY, you can swap back to the old CPY to recover TPM related Keys and data".
At this point I realised I had the PC's power plugged into a power strip rather than the wall outlet directly, so I turned the PC off and corrected that before proceeding. Now when I turned the PC back on, it would not post at all and a red light was showing on the motherboard by DRAM. Following various advice online, I tried a few things and after reseating my GPU, the PC posted once more but froze upon reaching the Gigabyte splash screen. After this it returned to not posting.
I tried running it with one stick of RAM (each one separately), this made no difference. I reseated the GPU and CPU.
I took the PC to a local repair shop the next day, in case I'd caused any lasting damage, and he couldn't find a fix. He did note the CPU didn't seem to be getting hot and suggested I contact someone who could try the rig with a different CPU.
The next shop I took it to got it working immediately. I asked what he did and he said "gave the wires a wiggle- that's it". I thought it seemed odd that me and the other man missed this but I accepted it, took the PC home and used it the rest of the day, installing all my software. After installing Windows, the red light on the mobo was gone.
Then today I have used it all day, no issues. Suddenly, it freezes while I was watching a film. No restart, so I power it down. Turn it back on and now it won't post again and the red light is back. The second person to look at it attached a speaker to the mobo and it no longer does the single beep when powering up.
The only other thing I can think of that may be relevant is that I benchmarked the CPU in Cinebench and it scored 16k but I know people say it typically scores double that. I put that to one side as I know people say the 7950x3d requires a bit of tinkering to get the best of.
Any ideas?
If more info is required, please let me know.
Hardware:
Gigabyte B650 Eagle AX
RTX 4080 Super
AMD 7950x3d
2 Kingston M2 NVMEs
32GB Kingston Fury Beast (2 sticks of 16GB)
RM1000e
Windows 11 Pro
I recently completed a new build. I'm not an expert but I have put together a few PCs without issue previously.
I thought I had finished a new build on Sunday but after powering up, it took a long time to post, around five minutes. It came up with an error message saying
"New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed.
Press Y to reset fTPM, if you have BitLocker or encryption enabled, the system will not boot without a recovery key
Press N to keep previous fTPM record and continue system boot, fTPM will NOT enable in new CPY, you can swap back to the old CPY to recover TPM related Keys and data".
At this point I realised I had the PC's power plugged into a power strip rather than the wall outlet directly, so I turned the PC off and corrected that before proceeding. Now when I turned the PC back on, it would not post at all and a red light was showing on the motherboard by DRAM. Following various advice online, I tried a few things and after reseating my GPU, the PC posted once more but froze upon reaching the Gigabyte splash screen. After this it returned to not posting.
I tried running it with one stick of RAM (each one separately), this made no difference. I reseated the GPU and CPU.
I took the PC to a local repair shop the next day, in case I'd caused any lasting damage, and he couldn't find a fix. He did note the CPU didn't seem to be getting hot and suggested I contact someone who could try the rig with a different CPU.
The next shop I took it to got it working immediately. I asked what he did and he said "gave the wires a wiggle- that's it". I thought it seemed odd that me and the other man missed this but I accepted it, took the PC home and used it the rest of the day, installing all my software. After installing Windows, the red light on the mobo was gone.
Then today I have used it all day, no issues. Suddenly, it freezes while I was watching a film. No restart, so I power it down. Turn it back on and now it won't post again and the red light is back. The second person to look at it attached a speaker to the mobo and it no longer does the single beep when powering up.
The only other thing I can think of that may be relevant is that I benchmarked the CPU in Cinebench and it scored 16k but I know people say it typically scores double that. I put that to one side as I know people say the 7950x3d requires a bit of tinkering to get the best of.
Any ideas?
If more info is required, please let me know.
Hardware:
Gigabyte B650 Eagle AX
RTX 4080 Super
AMD 7950x3d
2 Kingston M2 NVMEs
32GB Kingston Fury Beast (2 sticks of 16GB)
RM1000e
Windows 11 Pro
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