Question New build won't detect all RAM

ladywillow

Commendable
Oct 8, 2017
13
0
1,510
0
I made a new PC build, and it won't recognize all 16 GB of RAM that I put in.

X470 Gaming Plus MOBO
2 8 GB sticks Corsair Vengeance RGB RAM
Ryzen 5 2600x CPU
1050 ti GPU

Bios was recognizing all 16 BG ram and windows was showing that I had 16 GB but was reserving 8 gb for hardware. I read a guide that said to fix that I should update my mobo bios so I did to the latest version that came out end of September. Now bios does not recognize all 16 GB of ram any more.

I have tried moving sticks around, booting with one at a time, cleaning the ram, running the windows tool to detect memory problems. I don't know what else to try.

The ram was all detected by bios as of an hour and a half ago and since updating bios it does not detect so I don't think the ram or mobo/slots are faulty. I have checked four times, the ram is fully seated.

What else can I do?
 

ladywillow

Commendable
Oct 8, 2017
13
0
1,510
0
Looked in bios again, I'm not really great with computer stuff but maybe its showing two sticks in two slots? But still says only 8gb...





Also here's my task manager:

 

ladywillow

Commendable
Oct 8, 2017
13
0
1,510
0
Yes, and it also is printed on the board to use 2 and 4. Just for funsies I also tried 1 and 3, 1 and 2, and 3 and 4... made no difference at all.
 

ladywillow

Commendable
Oct 8, 2017
13
0
1,510
0
Neither works alone which makes no sense at all. I'm putting in slot 2 which is what the manual says to do. Computer turns on but never gets past black screen for either stick but obviously at least 1 works? Completely confused at this point.
 

ladywillow

Commendable
Oct 8, 2017
13
0
1,510
0
Ok so I put the ram in 3 and 4 and bios is showing 16gb!!!

I know that isnt ideal buuuuut... progress?

How can I see if it's running single channel, and why is that bad?

When my husband gets home I will have him help me look for bent pins, and also have him loosen the cpu cooler to be safe, we did crank it on pretty good I think...
 

ladywillow

Commendable
Oct 8, 2017
13
0
1,510
0
YAASSS windows finally sees all my glorious ram!!

I will take this as a win and not fiddle further until the hubby is here and there is more light, and I'll shoot for 1 and 3 tomorrow!

Thank you very much for the help!!! :D
 

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