Hello,
For Christmas I bought my son all the components to build a new computer. His computer will randomly freeze up on him and the only way to get it to work is to turn it off and back on again. It usually only happens when he's playing games. I can fix anything as long as I know what's wrong, my problem is that I absolutely suck at trouble shooting. His temps seem fine, gpu has never gone over 65c, cpu has never gone over 40c. In the beginning it would freeze about every half hour, now it freezes after 2 to 4 hours. The only difference being a new SSD, updating BIOS and reinstalling windows 10 and all the drivers.
Things that I've tried...
Memory test, just from windows 10 - no issues found.
Memory test by only using one stick at a time, then swapping them. Would freeze either way.
Updated BIOS
Swapped out his GPU with the one from my computer (GeForce GTX1060)
Added more fans.
Updated drivers and windows.
That's all I can remember at the moment.
Here's his build
MSI MPG Z390 Gaming Pro Carbon MOBO
I5 -9600K 3.7GHZ with cooloer master hyper 212 evo heatsink/fan
GEFORCE GTX1070ti
16GB DDR4 GSkill ripjaws 2400
Samsung 870 EVO Plus NVMe M.2 SSD
EVGA supernova 750W G2 power supply
Panteks enthoo pro case with 3 additional 120mm fans.
I think that's about it.
Any advise/help would be greatly appreciated.
For Christmas I bought my son all the components to build a new computer. His computer will randomly freeze up on him and the only way to get it to work is to turn it off and back on again. It usually only happens when he's playing games. I can fix anything as long as I know what's wrong, my problem is that I absolutely suck at trouble shooting. His temps seem fine, gpu has never gone over 65c, cpu has never gone over 40c. In the beginning it would freeze about every half hour, now it freezes after 2 to 4 hours. The only difference being a new SSD, updating BIOS and reinstalling windows 10 and all the drivers.
Things that I've tried...
Memory test, just from windows 10 - no issues found.
Memory test by only using one stick at a time, then swapping them. Would freeze either way.
Updated BIOS
Swapped out his GPU with the one from my computer (GeForce GTX1060)
Added more fans.
Updated drivers and windows.
That's all I can remember at the moment.
Here's his build
MSI MPG Z390 Gaming Pro Carbon MOBO
I5 -9600K 3.7GHZ with cooloer master hyper 212 evo heatsink/fan
GEFORCE GTX1070ti
16GB DDR4 GSkill ripjaws 2400
Samsung 870 EVO Plus NVMe M.2 SSD
EVGA supernova 750W G2 power supply
Panteks enthoo pro case with 3 additional 120mm fans.
I think that's about it.
Any advise/help would be greatly appreciated.