I have just bought a new computer for my son but i cant get it to load an operating system
Computer cam assembled and theoretically ready to run but i'm not smart enough ?.......
Computer Spec:
CPU : AMD Ryzen 5-2600
Motherboard : A320 Motherboard
Graphic Card : Radeon RX580
Ram :Kingston 8GB DDR4 2666
SSD : Kingston A400 240GB SSD
HDD : Seagate 3.5" BarraCuda 1TB SATA III HDD
Case: Rotanium Magic 201 Blue LED Micro ATX Tower Case
Power Supply : Gamdias Kratos E1-500 500W RGB PSU
Wi-FiTP-LInk AC1200 WIFI card (Archer T4E)
The PC starts and asks for a boot media to be inserted, but once i insert the USB and 'press any key' nothing happens (photo 1)
https://imagizer.imageshack.com/v2/640x480q90/924/rDAhj5.jpg
If i start the computer with the USB in it then all that happens is a solid (not flashing) cursor icon (?) appears inset about a quarter of the way in and down from the top and nothing happens (photo 2)
https://imagizer.imageshack.com/v2/640x480q90/922/JGSrTF.jpg
I have checked the USB on two other computers and the windows installation process starts fine but this does not happen on my new computer.
I have accessed the bios (but have not changed anything) and that appears normal All components are present and working
I can only access the bios without the USB inserted
Please let me know what i should do next as I have no clue and probably have missed some basic steps?
Computer cam assembled and theoretically ready to run but i'm not smart enough ?.......
Computer Spec:
CPU : AMD Ryzen 5-2600
Motherboard : A320 Motherboard
Graphic Card : Radeon RX580
Ram :Kingston 8GB DDR4 2666
SSD : Kingston A400 240GB SSD
HDD : Seagate 3.5" BarraCuda 1TB SATA III HDD
Case: Rotanium Magic 201 Blue LED Micro ATX Tower Case
Power Supply : Gamdias Kratos E1-500 500W RGB PSU
Wi-FiTP-LInk AC1200 WIFI card (Archer T4E)
The PC starts and asks for a boot media to be inserted, but once i insert the USB and 'press any key' nothing happens (photo 1)
https://imagizer.imageshack.com/v2/640x480q90/924/rDAhj5.jpg
If i start the computer with the USB in it then all that happens is a solid (not flashing) cursor icon (?) appears inset about a quarter of the way in and down from the top and nothing happens (photo 2)
https://imagizer.imageshack.com/v2/640x480q90/922/JGSrTF.jpg
I have checked the USB on two other computers and the windows installation process starts fine but this does not happen on my new computer.
I have accessed the bios (but have not changed anything) and that appears normal All components are present and working
I can only access the bios without the USB inserted
Please let me know what i should do next as I have no clue and probably have missed some basic steps?