New CPU install

[kmkemp26]

I just bought an upgraded CPU. I had a Ryzen 5 1400 and I bought a Ryzen 5 2600. I installed the new cpu with the cooler, but now when I try to turn the computer on, it turns on for 15 seconds, then turns off, then back on. There is no display while this is happening. Not sure if I did anything wrong, I double checked my work. Any help would be appreciated.

 

[Barty1884]

Which motherboard?

If a 300 series board, did you ensure the BIOS was up to day to support the 2000 series chip?

 

[kmkemp26]

Barty, my motherboard is an ASRock 350m Pro4. No I did not update the bios. I’m not sure how to do that

 

[Barty1884]

Then that's the issue - the board does not support the 2000 series chips without a BIOS update.

Reinstall the original CPU.
Download the BIOS file here:
https://www.asrock.com/mb/AMD/AB350%20Pro4/#BIOS

Follow the instructions to update the BIOS:
https://www.asrock.com/support/BIOSIG.asp?cat=BIOS8

 

[kmkemp26]

What version do I download? the newest?

 

[mdd1963]

if needing a BIOS update, certainly the newest is normally advised if you are going to update it at all, barring any known issues with recent releases, of course...

 

[Barty1884]

5.0. The newest, non-beta version.