New cpu will boot into windows, but blue screens and games crash.

[Andrew9520]

Hello everyone. Having some bad luck at the moment with my build. Here are the details (http://www.tomshardware.com/answers/id-3668608/blue-screen-cpu.html) Just as the post says, I randomly get blue screens with my new cpu. The blue screens are usually "memory_management" "driver iqrl" "fault page not found". As of now, I purchased a new motherboard that supports 7th generations out of the box. I have a MSI b250 gaming pro. Again, the problem persists afternoon a clean installation of windows. Everything boots and windows begins. The problem occurs when I'm either trying to play a game, or browsing with google chrome. The games stutter for a second or freeze entirely and close. When surfing the net, google chrome gives me the "awe snap" notification and fails to load the online page until I reload it. I've updated every driver. This problem is specific to the i5 7600k CPU. If I switch back to my i3 6100 everything is fine. Is it a CPU issue???
Current build:
Motherboard: msi b250 gaming pro
Cpu: i5 7600k
Graphics: gtx 1060 3gb
Ram: ddr4 crucial ballistix 8gb
Psu: 500 watts evga
Storage: 1tb WD10ezex

AGAIN, everything is the same with this build (click link) except for the CPU obviously, and the newly replaced motherboard. Please help guys. (Previous motherboard was a gigabyte h110ma)

 

[scout_03]

did you check this https://productforums.google.com/forum/#!topic/chrome/8qCTC6r7j2U

 

[Andrew9520]

@scout_03 will this solve the blue screen issue as well?

 

[Obakasama]

The link seems to suggest it is Chrome specific.

Your previous thread had a response to your BSOD issues: http://www.tomshardware.co.uk/answers/id-3668608/blue-screen-cpu.html#20818128
I would suggest you follow johnbl's advice if you haven't already.

 

[The Original Ralph]

first, you might download WhoCrashed - it's freeware, pretty decent - http://www.resplendence.com/whocrashed

after you run it, hit the "analyse" button in top left - scroll down in text, if it identified what caused the crash, if hit the "search" button near the bottom, it will automatically search for your problem

i had similiar blue screens, that proved to be the current Nvidia driver - there's a thread over on the Geforce forums, with the mods there indicating the current drivers are buggy, and they identify the last known stable driver - start at about the 3rd post in the thread https://forums.geforce.com/default/topic/1035287/nvlddmkm-sys-crashing/?offset=1

 

[The Original Ralph]

Just curious - did WhoCrashed solve the issue or was it the Nvidia driver ?

 

[Andrew9520]

Just curious - did WhoCrashed solve the issue or was it the Nvidia driver ?

It's a bit more stable now, but the games seem to still crash. I wanted to ask if "who crashed" was a safe download, and if not, should I be trying to create a minidump file?

 

[The Original Ralph]

i haven't had any problems with "WhoCrashed" across 3 computers, all running win 7 pro

but be sure to download from their website, not Cnet, Softronic etc

 

[Andrew9520]

i haven't had any problems with "WhoCrashed" across 3 computers, all running win 7 pro

but be sure to download from their website, not Cnet, Softronic etc

Thank you, I'll try after work tonight. Hopefully I can get some closure before fallout 76 comes out haha.

 

[Andrew9520]

i haven't had any problems with "WhoCrashed" across 3 computers, all running win 7 pro

but be sure to download from their website, not Cnet, Softronic etc

So I tried the "whocrashed" software after a blue screen, and it presented me with this conclusion:
On Sun 10/21/2018 12:52:28 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\102118-22000-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1A9490)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFD6866A467106, 0xFFFF8089544D73F0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

 

[The Original Ralph]

i believe that ntoskrnl.exe has to do with the Nvidia driver, but at the bottom of the page, whocrashed has a search button, that if you clik it, will automatically do a search for that topic / solution

 

[Andrew9520]

i believe that ntoskrnl.exe has to do with the Nvidia driver, but at the bottom of the page, whocrashed has a search button, that if you clik it, will automatically do a search for that topic / solution

I'll try that, but I'm not seeing a search button? Does it always appear? Thank you so much btw for all the help so far.

 

[The Original Ralph]

i just re-ran WhoCrashed and you're right - no search button
they must have removed that from the free version at the last update

i just googled "blue screens and ntoskrnl.exe" and got a ton of hits on how to fix
hopefully one of those will work for you

 

[Andrew9520]

i just re-ran WhoCrashed and you're right - no search button
they must have removed that from the free version at the last update

i just googled "blue screens and ntoskrnl.exe" and got a ton of hits on how to fix
hopefully one of those will work for you

I tried SFC and DISM restore health to search for problems, and SFC fails to complete every time. I had another blue screen today with the stop code "Critical_Process_Died". Should I just get another 7600k at this point?

 

[The Original Ralph]

https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0xef--critical-process-died

 

[Andrew9520]

https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0xef--critical-process-died

Thank you so much for the continuous help. I'm struggling so much to find the guilty driver hahahah. Out of frustration I put back in my old i3 6100, and the problem is gone. SFC works, my games work, chrome works, and no more blue screens. What do you take out of this. If everything works with the 6100, is there something up with the i57600k

 

[The Original Ralph]

have you updated your BIOS?

you might download and run Intel's Processor Diagnostic Tool https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

It won't take but 5 minutes to run a complete diagnostic - see what it turns up

 

[Andrew9520]

have you updated your BIOS?

you might download and run Intel's Processor Diagnostic Tool https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

It won't take but 5 minutes to run a complete diagnostic - see what it turns up

Thank you, I just tried the program and everything turned up clean. But the i5 and i3 are "working properly"

 

[The Original Ralph]

1st - did you update BIOS????

you might give intel a call, they have a consumer tech svc, and they might have a suggestion

otherwise, hopefully someone else can step in and identify a solution, as i'm out of suggestions