Has anyone else been offered a Driver Update CD available for purchase for $119.99 from HP, which supposedly makes all of HP's All-in-One printers fully functional in Windows 7?
Is there a driver update for HP Officejet 6210xi for use in windows 7, 64 Bit, that allows the use of all the functions including scanning using the front buttons on the printer?
So far I have scoured the web, emailed HP Support and called HP Pre-Buying Support.
HP Support emailed back telling me to download the driver for another model, Officejet 6500, and said it would only give it limited functionality. I am using that one now. However, I can only scan using Windows Live Fax and Scan which adds steps to the scanning and printing process. I cannot use the scanner from the front buttons on the printer anymore.
But Here's where it gets really WEIRD:
I later called HP Pre-Buying Support to ask which models of their All-in-Ones will actually have full use of all their functions in Windows 7, 64 Bit before I purchased another one. The Rep. only gave me one model, Officejet 4500, and tried to sell it to me at what they called a reduced price of $100.00 plus tax, which is $25.00 more than I can buy it new and delivered from Amazon. I know there are other models of All-in-Ones that are much newer also, but the Rep. said this is the only one that will work in Windows 7. When I declined due to the poor reviews and ratings of this model, the Rep. suddenly suggested that he could sell me a Driver CD for $119.99 that makes all of HP All-In-One printers work with full functionality in Windows 7, both 32 bit and 64 Bit. He also went on to tell me that this Driver CD is only available thru them directly over the phone and it is not available on their website.
I do not believe this Driver CD will improve the performance. If it is actually better, why would they not make it available online and publicly? And if they have the Driver Updates for all these printers, why are they not making them available to the public?
If anyone has been offered this, I'd like to hear about it.
And if anyone has actually purchased this Driver CD, I'd like to know how well it works.
Is there a driver update for HP Officejet 6210xi for use in windows 7, 64 Bit, that allows the use of all the functions including scanning using the front buttons on the printer?
So far I have scoured the web, emailed HP Support and called HP Pre-Buying Support.
HP Support emailed back telling me to download the driver for another model, Officejet 6500, and said it would only give it limited functionality. I am using that one now. However, I can only scan using Windows Live Fax and Scan which adds steps to the scanning and printing process. I cannot use the scanner from the front buttons on the printer anymore.
But Here's where it gets really WEIRD:
I later called HP Pre-Buying Support to ask which models of their All-in-Ones will actually have full use of all their functions in Windows 7, 64 Bit before I purchased another one. The Rep. only gave me one model, Officejet 4500, and tried to sell it to me at what they called a reduced price of $100.00 plus tax, which is $25.00 more than I can buy it new and delivered from Amazon. I know there are other models of All-in-Ones that are much newer also, but the Rep. said this is the only one that will work in Windows 7. When I declined due to the poor reviews and ratings of this model, the Rep. suddenly suggested that he could sell me a Driver CD for $119.99 that makes all of HP All-In-One printers work with full functionality in Windows 7, both 32 bit and 64 Bit. He also went on to tell me that this Driver CD is only available thru them directly over the phone and it is not available on their website.
I do not believe this Driver CD will improve the performance. If it is actually better, why would they not make it available online and publicly? And if they have the Driver Updates for all these printers, why are they not making them available to the public?
If anyone has been offered this, I'd like to hear about it.
And if anyone has actually purchased this Driver CD, I'd like to know how well it works.